Sarafia Kameya Ketji
Grootfontein,Namibia
Summary
Organized management and accountancy graduate with practical experience in cash handling, stock control and office administration. Handles cash reconciliation, visitor service, petty cash and confidential records with strong attention to detail and calm working under pressure. Brings reliable support to finance, accounts and operations teams. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
5
5
Languages
5
5
years of post-secondary education
23
23
years of professional experience
Work history
Cashier
Grootfontein Municipality
Grootfontein, Namibia
2010.04 - Current
- Process customer payments quickly and returned exact change and receipts of more than hundred customer per day.
- Balance daily transactions via computerized point-of-sale system.
- Handle cash, credit, and debit transactions accurately and securely.
- Assisted customers with inquiries regarding municipal services and payments.
- Resolve customer complaints professionally in accordance with company policy.
- Deliver high level of customer service to patrons using active listening and engagement skills.
- Train new cashiers on municipal policies and procedures to maintain standards.
Store officer- Acting
Grootfontein Municipality
Grootfontein
2023.11 - 2025.12
- Complete assigned duties with responsibility to consistently meet six departmental expectations.
- Ensure that all purchases are made in accordance with organizational policies and procedures.
- Maintain confidential files and documents, ensuring security and accessibility for procurement management unit.
- Attend procurement bid meetings and take notes during those meetings.
- Review contracts for compliance with company policies and industry standards.
- Organize training sessions for new employees on best practices in order fulfilment processes.
- Manage inventory levels and ensured stock availability for six departments.
- Oversaw comprehensive maintenance programs for fleet vehicles, ensuring operational efficiency and safety.
- Ensure cleanliness and safety of the store and surroundings.
Office Clerk
Nampost- Smart Card Project
Windhoek, Namibia
2003.07 - 2006.09
- Increased productivity through proficient use of Microsoft Office Suite tools.
- Managed petty cash payments, enabling efficient day-to-day operations and maintaining accurate financial records.
- Handled confidential documents, ensuring security and compliance with data protection regulations.
- Documented minutes during meetings to ensure accurate records of discussions and decisions.
- Coordinated travel arrangements for senior executives, ensuring timely and efficient travel for business trips abroad.
Education
Diploma NQF Level-6 - Management (Accountancy)
Stadio- Namibia
Tsumeb, Oshikoto 2025.08 -
Diploma- NQF Level 5 - Local Government Studies
University of Namibia
Windhoek 2021.01 - 2023.10
Certificate- NQF 4 - Local Government Studies
Namcol
Windhoek 2018.01 - 2020.10
Grade 12 -
Grootfontein Secondary School
Grootfontein2002-11
Skills
- Munsoft- Cashier and stores
- Fenstel- Cashier
- Asset Zure- Assets registration
- Computer literacy- Microsoft office Suite Tools
- Land and housing allocation project
- Event organizer
- Financial budgeting
Languages
English
Fluent
Afrikaans
Fluent
Otjihereo
Fluent
Nama/Damara
Elementary
Oshiwambo
Intermediate
Reference
Mr. Sera Haililwa
Assistant Accountant
Grootfontein Municipality
TEl Work: 067 243100
Cell: 0812865144
Mr. A G Ameb
SE: Property and community Services
Grootfontein Municipality
Tel work: 067 243100
Cell: 264 811250080
Timeline
Diploma NQF Level-6 - Management (Accountancy)
Stadio- Namibia
2025.08 -
Store officer- Acting
Grootfontein Municipality
2023.11 - 2025.12
Diploma- NQF Level 5 - Local Government Studies
University of Namibia
2021.01 - 2023.10
Certificate- NQF 4 - Local Government Studies
Namcol
2018.01 - 2020.10
Cashier
Grootfontein Municipality
2010.04 - Current
Office Clerk
Nampost- Smart Card Project
2003.07 - 2006.09
Grade 12 -
Grootfontein Secondary School