SARA NASHIDENGO
Recoveries And Compliance Specialist
Windhoek
Summary
Skilled Collections Specialist offering over five years of experience and a driven mentality. Persistent with customers and seasoned in overcoming objectives. Flexible with an analytical and a keen eye for details. Dedicated and able to motivate others to perform at their best in providing excellent service. Enthusiastic about contributing skills your company. Eager to advance professionally by leveraging strengths in communication and problem solving. I have knowledge of compliance procedures and I can ensure to meet the company's internal and external processes are compliant with the law
Overview
4
4
years of professional experience
Work History
Recoveries, Liabilities and Litigation Officer
OLD MUTUAL
6 2022 - 12.2023
- As a Legal Recoveries liabilities and Litigation officer my role involved managing legal aspects related to insurance claims, recoveries, and litigation processes
- My responsibilities included: Claims Assessment, Recovery Strategy, Litigation Management, Legal Research and Analysis, Negotiation and Settlement, and Risk Management.
- Developed effective improvement plans in alignment with goals and specifications.
Legal Collections Administrator
OLD MUTUAL
07.2018 - 05.2022
- As Legal Collection Officer I was responsible for overseeing the legal aspects of debt collection processes
- My responsibilities included: Legal Compliance, Documentation, Legal Strategy, Risk Management, and Communication.
- Collaborated with other departments to verify customer compliance with payment plans.
- Spearheaded initiatives aimed at enhancing internal processes leading to better productivity within the collections team.
- Collected on delinquent accounts to reduce overdue balances.
- Increased cash flow by consistently meeting or exceeding monthly collection targets.
- Assisted in the development of new policies and procedures, improving overall efficiency within the collections department.
Education
JUSTICE TRAINING (Admission as a legal Representative of the High Court of Namibia) - Legal
Justice Training Centre
Communications and Interpersonal Skills - undefined
Insurance Institute Namibia
Compliance Management - Compliance
UNIVERSITY OF CAPETOWN
2023
Anti-Money laundering Concepts -
UDEMY
2022
LLB (Honors) - Law
UNIVERSITY OF NAMIBIA
2018
Skills
Legal advice
Problem Anticipation and Resolution
Customer Service
Data Analysis
Critical Thinking
Compliance Assessment
Relationship Building
MS Office
Collections and recoveries
Legal drafting
Legal advice
Driver License
Code B
References
- Efraim Nangolo, Team leader: Legal Collections, Old Mutual, ENangolo@oldmutual.com, 061 299 3178, +264 81 6855209
- Busiswa Yawa, Team Leader: Recoveries, Liabilities, Litigation, Old Mutual, BYawa@oldmutual.com, 061 207 7240, 0814878446
Timeline
Legal Collections Administrator
OLD MUTUAL
07.2018 - 05.2022
Recoveries, Liabilities and Litigation Officer
OLD MUTUAL
6 2022 - 12.2023
JUSTICE TRAINING (Admission as a legal Representative of the High Court of Namibia) - Legal
Justice Training Centre
Communications and Interpersonal Skills - undefined
Insurance Institute Namibia
Compliance Management - Compliance
UNIVERSITY OF CAPETOWN
Anti-Money laundering Concepts -
UDEMY
LLB (Honors) - Law
UNIVERSITY OF NAMIBIA
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