Santa Loesia Buys
Summary
Dynamic Sales Representative with proven success at Build It Walvisbay, excelling in customer relations and product knowledge. Skilled in complex problem-solving and relationship building, I consistently exceeded sales targets and enhanced customer satisfaction through tailored solutions and effective communication. Committed to driving revenue growth and fostering long-term client loyalty.
Overview
25
25
years of professional experience
Work History
Sales Representative (Cut and Edge)
Build It Walvisbay
Walvis Bay, Erongo, Namibia
01.2021 - 08.2021
- Assisted customers with product inquiries and recommendations to enhance purchasing decisions.
- Developed knowledge of product features and benefits to improve customer engagement.
- Supported team in achieving sales targets through effective communication and collaboration.
- Maintained accurate inventory levels by monitoring stock and reporting discrepancies.
Sales Representative
Buco/Timbercity
Windhoek, Khomas, Namibia
09.2016 - 04.2018
- Developed strong product knowledge to effectively address customer inquiries and enhance sales opportunities.
- Assisted in maintaining accurate inventory records, ensuring timely replenishment of stock.
- Engaged with customers to identify needs and recommend tailored solutions, fostering positive relationships.
- Executed daily sales strategies, adapting quickly to changing market conditions and customer preferences.
- Exceeded sales targets through effective planning and goal setting.
- Set and achieved company defined sales goals.
Sales Representative
Ian Fuller Agencies/Lumber
Windhoek, Khomas, Namibia
05.2014 - 08.2016
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Stayed up-to-date with industry trends to position company as market leader.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Consultant
PG Bison
Windhoek, Khomas, Namibia
08.2006 - 02.2014
- Engaged customers through effective communication, ensuring a positive shopping experience.
- Analyzed customer needs and provided tailored product recommendations to enhance satisfaction.
- Collaborated with team members to develop promotional strategies that increased product visibility.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Conducted market research to identify emerging trends and inform sales tactics.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Maximized customer retention by resolving issues quickly.
Administrative Clerk
Pg Bison
Win
08.2002 - 08.2006
- Organized and maintained accurate filing systems for efficient document retrieval.
- Processed incoming correspondence, ensuring timely distribution to relevant departments.
- Coordinated meetings and scheduled appointments, optimizing use of executive time.
- Developed and implemented office procedures to enhance operational efficiency.
- Receipt of Parcels,Petty cash,Filing and Switchboard
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Entered data into system and updated customer contacts with information to keep records current.
Administrative Clerk
Cross Country Carriers
Windhoek, Khomas, Namibia
02.1999 - 06.2002
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Proccess P.O.D's to manifests and invoices
- Provide monthly statements and nvoices
- Compiled and analyzed data to produce reports.
- Organized and maintained accurate filing systems for efficient document retrieval.
- Working closely wth the depo"s and queries
- Helped with journals & punching in of waybills through the Accpacc system
Office Clerk (CASUAL)
Namibian Post Courier Services
Windhoek, Khomas, Namibia
08.1996 - 01.1999
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Processed incoming and outgoing correspondence, maintaining organized communication channels.
- Utilized office software to create and maintain accurate records and reports.
- Coordinated scheduling for meetings and appointments, optimizing staff availability.
- Filing and resolving of work & customer queries
- Compiling daily returns for accuracy
- Data capturing on SAP system
Education
High School Diploma -
Rehoboth High School
RehobothSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Client service
- Complex Problem-solving
Timeline
Sales Representative (Cut and Edge)
Build It Walvisbay
01.2021 - 08.2021
Sales Representative
Buco/Timbercity
09.2016 - 04.2018
Sales Representative
Ian Fuller Agencies/Lumber
05.2014 - 08.2016
Sales Consultant
PG Bison
08.2006 - 02.2014
Administrative Clerk
Pg Bison
08.2002 - 08.2006
Administrative Clerk
Cross Country Carriers
02.1999 - 06.2002
Office Clerk (CASUAL)
Namibian Post Courier Services
08.1996 - 01.1999
High School Diploma -
Rehoboth High School