Rudolf Ricky Witbooi
Otavi,Otjozondjupa
Summary
Dynamic administrative professional and leader with 7+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
3
3
Languages
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Office Administrator
Fourways Total Otavi
Otavi, OV
02.2013 - 02.2021
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Kept accounts and records current by actively pursuing error resolutions independently correcting problems.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Maintained open communication with customers to foster positive relations and provide updates on any changes and resolve issues.
Retail Shop Assistant
Fourways Total Otavi
Otavi, OV
09.2011 - 01.2013
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Congregation Secretary
Exodus 2, Tsumeb
Tsumeb, TS
04.2008 - 07.2008
- Handled day-to-day running of the congregation office, ensuring high levels of productivity and progression.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved problems, improved operations and provided exceptional service.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Certificate - Business Finance
University Of Stellenbosch
Stellenbosch, SA 06.2020 - 09.2020
Certificate - Public Relations
University Of Cape Town
Cape Town, SA 06.2019 - 08.2019
Certificate - Teaching English As A Second Language (ESL)
World TESOL Academy
71 Shelton Street, Covent Garden, London, UK 01.2021 - 07.2021
Skills
Meeting coordination
Timeline
Certificate - Teaching English As A Second Language (ESL)
World TESOL Academy
01.2021 - 07.2021
Certificate - Business Finance
University Of Stellenbosch
06.2020 - 09.2020
Certificate - Public Relations
University Of Cape Town
06.2019 - 08.2019
Office Administrator
Fourways Total Otavi
02.2013 - 02.2021
Retail Shop Assistant
Fourways Total Otavi
09.2011 - 01.2013
Congregation Secretary
Exodus 2, Tsumeb
04.2008 - 07.2008
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