Richardo Vries
Khomas, Windhoek
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
6
6
years of professional experience
Work History
Case Manager/ Waitressing
RNRT,WTTN,EPIG NAMIBIA, bruteAwakening
Windhoek
01.2020 - Current
- Coordinated client assessments to determine needs and develop tailored care plans.
- Facilitated communication between clients, families, and service providers effectively.
- Monitored client progress and adjusted care plans as necessary to ensure compliance.
- Coordinated services with healthcare providers and community organizations.
- Facilitated support groups to educate clients on coping strategies.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Education
Some College (No Degree) - Non-Profit Management
Khomastura
Khomasdal Skills
- Case management
- Client assessment
- Care planning
- Effective communication
- Team collaboration
- Service coordination
- Group facilitation
- Customer support
- Problem resolution
- Time management
- Active listening
- Problem-solving
- Positive attitude
- Case documentation
- Organization and multitasking
Languages
English
Beginner
A1
Timeline
Case Manager/ Waitressing
RNRT,WTTN,EPIG NAMIBIA, bruteAwakening
01.2020 - Current
Some College (No Degree) - Non-Profit Management
Khomastura