Summary
Overview
Work History
Education
Skills
Computer Skills And Projects
Awards
Languages
Research Papers Publications
Personal Information
Volunteer Experience
Timeline
Generic
Ricarudu Shahonya

Ricarudu Shahonya

Windhoek

Summary

Dedicated Law Enforcement Professional committed to community safety and security. Contributed skills in maintaining order through adaptability and strong interpersonal, problem-solving, and communication abilities. Focused on enhancing peace and collaboration within challenging environments.

Overview

17
17
years of professional experience

Work History

CCTV Technician

Windhoek City Police
Windhoek
03.2025 - Current
  • Executed installation of CCTV systems, including cameras and DVRs, at client locations.Install CCTV cameras, DVRs/NVRs, monitors, and related equipment. Lay and terminate cables (Cat5e, Cat6, coaxial, fiber optic where applicable). Mount cameras and ensure proper positioning for optimal coverage.
  • Configured DVR and NVR systems to align with client specifications.Configure DVR/NVR systems, IP cameras, and network settings. Set up remote viewing on computers and mobile devices. Configure recording schedules, motion detection, and user access permissions.
  • Conducted routine maintenance checks on CCTV systems to ensure reliability.Perform routine inspections and preventive maintenance. Clean cameras and check for proper functionality. Update firmware and software when required.
  • Troubleshooting and RepairsDiagnose faults in cameras, cabling, power supplies, and recording devices.
    Replace defective components and restore system functionality.
    Resolve network connectivity issues affecting CCTV systems.
  • Conducted tests on installed CCTV systems to confirm operational integrity.Test installed systems to ensure proper operation. Verify video quality, recording, playback, and remote access. Prepare systems for client handover.
  • Customer SupportProvide technical support and user training.
    Explain system operation and basic troubleshooting to customers.
    Respond to service calls and emergency maintenance requests.
  • Maintained detailed documentation of installations and maintenance for reference.Maintain installation reports, maintenance records, and service logs. Document system layouts, IP addresses, and equipment details.
  • Adhered to safety protocols during installations to minimize risks.Follow electrical and workplace safety procedures. Ensure installations comply with company standards and local regulations.

Acting Sergeant

Windhoek City Police
Windhoek
01.2023 - 01.2024
  • Monitored CCTV control room for suspicious movements related to crime or traffic violations, enhancing public safety.
  • Monitored and managed Windhoek city police screens linked to surveillance cameras in public areas, contributing to crime detection and prevention efforts.
  • Provide support to personnel on a variety of IT issues by identifying, researching and resolving technical problems.
  • Troubleshot, installed, configured, maintained, and upgraded desktop computers, laptops, and printers, ensuring operational efficiency.
  • Performing on-site network support including troubleshooting and help desk function.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

Crime Suppression

Windhoek City Police
Windhoek
01.2016 - 02.2023
  • Work as an undercover police officer on a day-to-day basis with local communities, stakeholders and colleagues in order to promote law and order, reduce the fear of crime, provide reassurance and build confidence to improve the quality of life for citizens.
  • Conduct effective and efficient priority and high-volume investigations as requested.
  • Conduct first line analysis of information, intelligence and evidence to determine significance.
  • Gathered and handled information, intelligence, and evidence from diverse sources to support crime suppression efforts.
  • Gather information that has the potential to support law enforcement objectives.
  • Generate lines of enquiry, inform decision making and support evidence based policing.
  • Took appropriate actions to support investigations and enhance law enforcement and criminal justice proceedings.
  • Interview victims, witnesses and suspects in relation to appropriate crimes and investigations.
  • Interviewing suspected criminals and taking statements.
  • Justify and professionally account for actions to ensure adherence to legal frameworks and key working principles, policies and guidance.
  • Applying critical thinking and problem solving methodologies to identify solutions to problems in line with evidence based practice within area of work.
  • Gathering prosecution evidence and giving such evidence in court.
  • Patrolled areas, searched suspects, and processed arrests.
  • Responded to various emergencies by assessing situations and providing immediate assistance.
  • Addressed crime-related issues, enforced municipal bylaws, and responded to traffic violations leading to potential arrests.

Control room

Windhoek City Police
Windhoek
08.2015 - 12.2015
  • Receiving of all incoming calls from members of the public and dispatch members that are on the ground/duty to attend to scene/emergency.
  • Executed daily tasks with accuracy and efficiency, ensuring smooth operations.
  • Proposed innovative ideas and solutions that improved team performance and achieved positive outcomes.
  • Collaborated with diverse coworkers to meet goals and resolve product and service-related issues.

Public relation officer

Windhoek City Police
Windhoek
01.2013 - 07.2015
  • Organized and oversaw activities, ensuring effective communication with stakeholders, media, and the public.
  • Develop campaigns and media relations strategies.
  • Collaborate with internal teams (e.g. traffic and crime prevention division) and maintain open communication with senior management.
  • Preparing press releases, keynote speeches and promotional material.
  • Building positive relationships with stakeholders, media and the public.
  • Edit and update promotional material and publications (brochures, videos, social media posts etc.).
  • Prepare and distribute press releases.
  • Organize events (e.g., open days, press conferences) and serve as the company's spokesperson.
  • Identified and established partnerships and sponsorships, enhancing brand visibility.
  • Address inquiries from the media and other parties.
  • Monitored media coverage and analyzed industry trends, providing strategic insights for decision-making.
  • Compiled and submitted public relations reports to summarize activities and outcomes.

Security/deck officer

NAMPORT
Walvisbay
01.2010 - 12.2011
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrolled industrial and commercial premises to deter intrusions and secure doors, windows, and gates.
  • Answer alarms and investigate disturbances.
  • Documented daily activities and irregularities, including equipment damage, theft incidents, unauthorized presence, and unusual occurrences.
  • Contacted police or fire departments during emergencies to ensure immediate response and safety.
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
  • Warned persons of rule infractions and apprehended violators from premises.
  • Reported irregularities, enforced policies, and restrained trespassers to minimize losses and safeguard property.
  • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

TALLY

SEA WORK
01.2010 - 12.2010
  • Count goods and match with shipping invoices and packing orders, ensuring accuracy of incoming and outgoing shipments.
  • Calculate storage costs, assess damage, and coordinate cleaning of fish.
  • Managed communication systems, supervised safe loading, storage, and unloading of cargo.

Education

Post Graduate Diploma in Cybersecurity -

Internaational University of Management
Windhoek Namibia
01-2025

CCTV OPERATOR TRAINING - HIKVISION SPARK PROGRAM

HIKVISION
Windhoek
11-2024

Certificate in Hardware & Network Support Technology - A+ & N+

Institute of Information Technology
Windhoek
01-2018

Bachelor in Business Information Systems (honours) -

The International University of Management
Windhoek
01-2017

Traffic Control - Theory And Practical

Windhoek City Police
Windhoek
06-2016

Basic Police training -

Windhoek City Police -Inhouse Training
Windhoek
02-2015

Certificate - Gender Based Violence Communication Conflict Manag

White Ribbon Campaign Namibia
Windhoek
02-2009

Certificate - Leadership Course

Scripture Union
Swakopmund
11-2006

Some College (No Degree) - Defensive Driving

Windhoek City Police
Windhoek

Skills

Motivated and detail-oriented Cybersecurity and CCTV Technician with practical experience in installing, configuring, maintaining, and troubleshooting CCTV and electronic security systems Holder of a Postgraduate Diploma in Cyber Security (NQF Level 8) from the International University of Management (IUM), with strong knowledge of cybersecurity principles, network security, risk assessment, and information security Skilled in delivering reliable technical support, ensuring system availability, and implementing security best practices to protect critical infrastructure A proactive team player committed to continuous learning, operational excellence, and delivering high-quality security solutions

  • CCTV installation
  • Surveillance monitoring
  • Network configuration

Computer Skills And Projects

  • Programming skills
  • Designer and Coder of the Windhoek City Police Asset Control System (undergraduate final project), 2017
  • Good command of office suite (word processing, spread sheet, presentation software)
  • Hardware and software troubleshooting skills
  • Network troubleshooting skills
  • Analytical skills

Awards

  • Achieved a certificate in leadership 2006
  • Certificate in solid waste management 2006
  • Certificate in gender based violence communication conflict management.
  • Member of the Winning Team; Sea work company, 2010

Languages

Good, Good, Good, Good, Good, Good, Good, Good, Good

Research Papers Publications

Windhoek City Police Asset Control System (2019)

Personal Information

  • Passport Number: P0620314
  • Citizenship: Namibian
  • Date of Birth: 08/06/90
  • Gender: Male
  • Driving License: Code: A, B
  • Marital Status: Married

Volunteer Experience

  • Shift leader at the Windhoek City Police Crime Suppression division.
  • Class Captain at Ruben Danger Ashipala Basic police training.
  • Secretary for IT Society at the International University of Management (External Affair), 2013-2015
  • Drafting and amending of IUM IT Society Constitution, 2013
  • Facilitator of kids who code with Physical Active Youth (PAY), Namibia, (2015)
  • Representative of the International University of Management at the National ICT Summit, Namibia (2018)
  • LRC Goreangab Secondary School, 2005-2007

Timeline

CCTV Technician

Windhoek City Police
03.2025 - Current

Acting Sergeant

Windhoek City Police
01.2023 - 01.2024

Crime Suppression

Windhoek City Police
01.2016 - 02.2023

Control room

Windhoek City Police
08.2015 - 12.2015

Public relation officer

Windhoek City Police
01.2013 - 07.2015

Security/deck officer

NAMPORT
01.2010 - 12.2011

TALLY

SEA WORK
01.2010 - 12.2010

Post Graduate Diploma in Cybersecurity -

Internaational University of Management

CCTV OPERATOR TRAINING - HIKVISION SPARK PROGRAM

HIKVISION

Certificate in Hardware & Network Support Technology - A+ & N+

Institute of Information Technology

Bachelor in Business Information Systems (honours) -

The International University of Management

Traffic Control - Theory And Practical

Windhoek City Police

Basic Police training -

Windhoek City Police -Inhouse Training

Certificate - Gender Based Violence Communication Conflict Manag

White Ribbon Campaign Namibia

Certificate - Leadership Course

Scripture Union

Some College (No Degree) - Defensive Driving

Windhoek City Police
Ricarudu Shahonya