REINHOLD NGHIFITIKEKO

1.Sales Activity

Developed new business by networking with valuable customers.

- Resolved customer concerns promptly to maintain satisfaction.

- Helped resolve client problems quickly with superior customer services

- Create or continually assess and update database of accounts in assigned area

- Set call cycles based on customer preference and/or business priority

- Regularly visit customer database as per call cycle making use of company sales tools /

software

- Develop and maintain good business relationship with customers and consumers within the

assigned area

- Audit basic sales drivers on a regular basis including availability, visibility and price

- Audit and assess competitor activity and trends in the market

- Analyse data provided from sales reports to identify gaps and opportunities

- Achieve activity targets and KPI's set by self and line manager

2. Trade Marketing Activity:

- Analyse database in trade as well as through sales reports provided to identify distribution gaps

-Prepare reports on competitor activity

- Propose plans to close listing gaps

- Propose visibility and awareness driving opportunities

- Manage execution of trade marketing plans

- Constantly manage brand assets in trade

- Ensure excellent merchandising in trade accounts

- Ensure business plans are implemented where applicable

• To achieve and exceed greed sales largest in existing product lines and keeps or improve sales & marketing standards laid down by principal
• Provide marketing feedback and insight
• Negotiates profitable decks on existing and new product lines with buyers at shops
• Negotiates discounts, shelf space, promotions and gondolas
• Does a stock count with customer and submits order for stock as pet catalogues
• Codes orders dally, calculates discounts and puts correct quantifies into selling units and gives orders to process
• Ensure that merchandise are motivated and does training when needed
• Control merchandisers
• Work schedule
• Sorts, verifies and submits claims to expedite process, Recommends reversals as required
• Ensures that stock rotation principles de adhered lo
• Ensures products are correctly displayed at point of sole
• Does price survey to compare lines to give feedback to Sales manage or agents
• Handles all queries (Shop owners, stock shortages/ deliveries/ wrong deliveries/ discounts
• Kept clear, detailed customer records to maximise future sales opportunities.
• Facilitated smooth deliveries in line with customer requests.
• Maintained expert product knowledge for persuasive, reliable customer guidance.
• Increased new business through strategic networking and cold calling.
• Delivered outstanding after-sales care through regular communication with customers.
• Responded to telephone and in-person requests for information.

• Present and sell company products and services to current and potential clients
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
• Follow up on new leads and referrals resulting from field activity
• Identify sales prospects and contacts and other accounts as assigned
• Prepare presentations, proposals and sales contacts
• Develop and maintain sales materials and current product knowledge
• Identify and resolve client concerns
• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff
• Prepare a variety of status reports, including activity, closings, follow-up and adherence to goals
• Coordinate company staff to accomplish the work required to close sales.

• Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
• Calculate premiums and establish payment method
• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
• Confer with clients to obtain and provide information when claims are made on a policy
• Contact underwriter and submit forms to obtain binder coverage
• Customize insurance programs to suit individual customers, often covering a variety of risks
• Develop marketing strategies to compete with other individuals or companies who sell insurance
• Ensure that policy requirements are fulfilled, including any necessary medicalexaminations and the completion of appropriate forms
• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
• Meet with business owners to discuss policy for their business.

• Plan, design and produce events while managing all project delivery elements within time limits
• Liaise with clients to identify their needs and to ensure customer satisfaction
• Conduct market research, gather information and negotiate contracts prior to closing any deals
• Provide feedback and periodic reports to potential sponsors
• Propose ideas to improve provided report services and event quality
• Organize facilities and manage all event's details such as the equipment, decor(if any), entertainment, location, special guests and promotional material
• Ensure compliance with safety obligations
• Cooperate with marketing and PR to promote publicizes events
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Conduct pre-post event evaluation and report on the outcomes
• Research market and identify event opportunities and generate interests.

• Take orders and serve food and beverages to patrons at tables in dining establishment