Rebbeca Mpengo
Erongo region (karibib),Namibia
Summary
Dynamic Chief Cashier excelling in cash management, financial reporting, and team leadership. Proven ability to implement effective cash handling policies and train staff, ensuring compliance and operational efficiency.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Chief cashier (cash office supervisor)
Metro sefallana cash&carry
Karibib , Namibia
05.2021 - Current
- Managed daily cash operations and transactions efficiently
- Supervised a team of cashiers ensuring smooth workflow
- Trained new cashiers on company procedures and systems
- Monitored cash register accuracy and resolved discrepancies
- Implemented security protocols to safeguard assets
- Coordinated with management for financial reporting needs
- Assisted in developing cashier training materials and programs
- Ensured compliance with company policies and regulations
- Supervised sales floor activities to ensure compliance with established standards.
- Maintained accurate records of all transactions for auditing purposes.
- Performed monthly audits of all registers to ensure accurate reporting of transactions.
- Kept abreast of changes in laws pertaining to banking regulations and updated policies accordingly.
- Developed and implemented cash handling policies and procedures.
- Reviewed daily and monthly sales summaries for accuracy before submitting them for further review.
- Monitored cashiers' performance and provided feedback for improvement.
- Resolved any discrepancies or problems involving payments or refunds efficiently and effectively.
- Implemented corrective measures when errors occurred during money counting process.
- Assisted other departments in the preparation of financial reports related to cash flow analysis.
- Investigated discrepancies between actual cash on hand versus expected amounts based on register totals.
- Answered customer questions and provided store information.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Counted and balanced cashier drawers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Supervised cash handling processes to ensure accuracy and compliance.
- Managed daily cash office operations to maintain efficient workflow.
- Trained staff on cash management procedures and best practices.
- Facilitated communication between departments regarding cash office policies.
- Created weekly schedules for staff members based on workload requirements.
- Supervised cashiers to ensure accuracy in daily transactions.
- Ensured that all cash handling procedures were followed correctly.
- Managed petty cash funds ensuring proper documentation is maintained for all transactions.
- Provided training and guidance to new employees on the use of cash registers, credit card machines and other equipment.
- Assisted with opening, closing duties such as setting up, closing registers and balancing tills at end of business day.
- Prepared bank deposits for the day's receipts.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Maria Mwengere Sss
Kavango East Rundu , Namibia Skills
- Cash management
- Financial reporting
- Audit preparation
- Cash handling procedures
- Team building
- Problem solving
- Decision making
- Compiling reports
- House keeping
- Security protocols
Certification
- Learners lincense CE
Reference
- Nataria shivuute admin Manager 0817350157
- Duwaine Hammerslaght branch manager 0833322470
Timeline
Chief cashier (cash office supervisor)
Metro sefallana cash&carry
05.2021 - Current
Maria Mwengere Sss