Rauna Mathias
Otjiwarongo
Summary
I am a highly motivated professional with a strong work ethic, and adaptability. I demonstrate exceptional interpersonal skills, and the ability to work effectively without supervision. Quickly masters new skills and embraces challenges to drive results.
Overview
16
16
years of professional experience
Work History
Cashier
Social Security Commission
06.2019 - Current
- Receive and process cash payments from clients.
- Handling and assisting customers with queries.
- Perform administrative functions.
- Customer Service (external & Internal)
Radio Presenter
OTJI-FM
10.2021 - 12.2024
- Presented on air while adhering to detailed scripts.
- Monitored breaking news stories to align with format.
- Researched discussion topics to enhance on-air content.
- Engaged listeners by promoting contests and promotions.
- Responded promptly to listener feedback to foster engagement.
Marketing & Communication Freelancer
Cascadia Investment cc
08.2020 - 09.2021
- Event Management
- Social Media Marketing
- Creating Marketing strategies
Marketing & Communication Assistant
Social Security Commission
04.2015 - 02.2019
- CSR Secretary
- Develop and execute effective digital marketing strategies.
- Media liaison
- Production of print material
- External stakeholder information dissemination and awareness
- Organize and coordinate special events, advertising, publicity events, and campaigns for the Commission.
- Identify community outreach initiative projects.
- Directed public relations, media relations, and crisis communications campaigns.
- Attended speaking engagements as a representative of the Social Security Commission.
- Served as the primary point of contact for incoming media calls.
- Social media coordinator
- Consult with production or support personnel to produce or coordinate advertisements or promotions.
Sales Consultant
Swabou Life
01.2010 - 01.2014
- Selling Swabou Products
- Marketing Swabou Products and Services
- Customer Care (Internal and External)
Education
Master of Management -
NUST
04-2026
Post-graduate Diploma - Business Administration
UNAM-NBS
04.2024
Honours Degree - Marketing
NUST
10.2023
Degree - Communication
NUST
06.2021
Diploma - Public Relations
UNAM
04.2015
Skills
- Problem-solving and crisis management
- Brand awareness
- Strategic marketing and digital marketing
- Verbal and written communication
- Detail orientation
- Multimedia communications
- Campaign development and execution
- Market research and analysis
- Public relations and customer relationship management
- Event coordination and promotion
- Audience engagement strategies
- Content development and strategy
- Social media management and promotion
References
- Mr. Castro , Head: Marketing & Branding, Social Security Commission, Castro.Tjizoo@ssc.org.na, +264814457926, 061 - 2807085
- Ms. Unomengi Kauapirura, Manager: Marketing & Communication, Social Security Commission, Unomengi.Kauapirura@ssc.org.na, +264812631176, 061-2807177
- Mr. Charles Matengu, Station Manager, OTJI-FM Radio Station, cmatengu@otjifm.com, +264812881219/ 0853007799
- Mr. Isack Hamata, Events Manager, Cascadia Investment cc, isack.hamata@gmail.com, +264811284263
Short Courses Certificates
- Public Speaking
- Microsoft Office Excel
Languages
English
Proficient (C2)
C2
Afrikaans
Advanced (C1)
C1
Otjiherero
Advanced (C1)
C1
Oshiwambo
Proficient (C2)
C2
Affiliations
- Brand ambassador at the Social Security Commission
Timeline
Radio Presenter
OTJI-FM
10.2021 - 12.2024
Marketing & Communication Freelancer
Cascadia Investment cc
08.2020 - 09.2021
Cashier
Social Security Commission
06.2019 - Current
Marketing & Communication Assistant
Social Security Commission
04.2015 - 02.2019
Sales Consultant
Swabou Life
01.2010 - 01.2014
Master of Management -
NUST
Post-graduate Diploma - Business Administration
UNAM-NBS
Honours Degree - Marketing
NUST
Degree - Communication
NUST
Diploma - Public Relations
UNAM
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