Rainer Theron
Windhoek
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
11
11
years of professional experience
Work History
Lubricants Specialist
Greg's Motor Spares (PTY) LTD
Windhoek
11.2022 - Current
- Recruited and trained a highly successful sales and distribution team that consistently met or exceeded sales targets.
- Maintained accurate records of customer interactions and feedback.
- Provided technical support for customers in resolving complex issues.
- Coordinated with other departments to ensure efficient workflow processes.
- Analyzed customer needs and recommended appropriate products or services.
- Identified needs of customers promptly and efficiently.
- Collaborated with marketing team to create promotional materials for target customers.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Lubricants Key Account Manager
Vivo Energy Namibia
Windhoek
06.2014 - 10.2022
- Managed a sales, administrative and warehousing workforce of 65 and achieved a 100% hitrate in meeting quarterly sales goals.
- Collaborated with cross-functional teams to ensure customer satisfaction.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Gained market share in new sales performance through aggressive team training.
- Negotiated contracts with clients to maximize profitability.
- Collaborated with internal teams such as marketing, finance, and operations to develop tailored solutions for customers' needs.
- Organized promotional events aimed at increasing brand recognition among target markets.
- Monitored competitors' activities in order to maintain an edge over them in terms of product offerings and pricing strategies.
- Prepared presentations for prospective clients outlining the benefits of the company's products and services.
- Developed strategies to increase sales volume from existing accounts by upselling additional products and services.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Facilitated training sessions for key accounts on product features, benefits, and best practices.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Managed account portfolios, keeping detailed records of account activities, transactions, and progress.
Education
High School Diploma -
Concordia College
Windhoek01-1998
Skills
- Supply Management
- Customer Relations
- Quality Assurance
- Documentation Management
- Team building
- Excellent Communication
- Business Development
- Data Analysis
- Attention to Detail
- Adaptability
- Relationship Building
- Reliability
- Time Management
- Teamwork and Collaboration
- Experience in leadership
- Problem-solving aptitude
- Multitasking
- Problem-Solving
Languages
English
First Language
Afrikaans
Advanced (C1)
C1
Accomplishments
- Sales performance improvement 2015/ 2016 / 2017
- Exceeding Sales Target Achievements and Growth. 2015/ 2016/ 2017/ 2018/ 2020/ 2021
- Brand Awareness Improvement. 2014/ 2015/ 2016/ 2017/ 2018/ 2019/ 2020
- Customer Loyalty Program Development 2020/2021
Timeline
Lubricants Specialist
Greg's Motor Spares (PTY) LTD
11.2022 - Current
Lubricants Key Account Manager
Vivo Energy Namibia
06.2014 - 10.2022
High School Diploma -
Concordia College
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