Enthusiastic and dedicated professional with a strong commitment to team success. Known for meticulous attention to detail, excellent organizational skills, and a clear understanding of tasks and training. Highly motivated to learn, grow, and excel in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Usangu Logistics Ltd
Ndola
07.2022 - Current
Oversaw daily operations for a fleet of 250+ trucks, managing routes, schedules, and driver performance to ensure timely and cost-effective delivery
Developed and implemented operational strategies that improved delivery efficiency by 20% and reduced fuel costs by 15%
Coordinated with suppliers and clients to streamline logistics processes, resulting in a 10% increase in on-time deliveries
Managed a team of 250+ drivers and support staff, conducting regular training sessions and performance reviews to enhance productivity and safety
Analyzed and optimized route planning, utilizing GPS and route management software to minimize travel time and reduce operational costs
Implemented a maintenance schedule and tracking system for fleet management, reducing vehicle downtime by 25% and extending the lifespan of the fleet
Monitored and ensured compliance with industry regulations and company policies, maintaining a 100% compliance rate during audits.
Research Associate
Infoanalytica Pvt. Ltd
Ahmedabad
01.2019 - 01.2020
Coordinated over 50 regulatory documentation and filings, ensuring compliance and timely submissions
Processed and analyzed research data from 30+ sources, contributing to 10 key presentations
Conducted comprehensive research on Energy Conservation, involving a review of over 200 databases and digital resources
Validated and corrected data from 15+ research projects, improving accuracy by 25% and enhancing overall data integrity.
Escape Room Manager / Non-F&B Manager
Unlocked Cafe & Escape Room
Ahmedabad
01.2017 - 01.2019
Managed an average of 200 escape room bookings per month, resulting in a 15% increase in revenue
Supported and entertained guests for over 500 board game sessions, ensuring a high level of customer satisfaction
Planned and executed 50+ events for large groups and corporate clients, including successful team-building activities
Maintained inventory of 100+ escape room props and board games, reducing equipment-related issues by 20%
Oversaw the implementation and maintenance of software, improving operational efficiency by 30%
Trained and supervised a team of 12 employees, increasing productivity and performance metrics by 20%.
Manager / Graphics Head
Shakti Engineering Ltd
Ndola
01.2014 - 01.2016
Streamlined shop operations, improving workflow efficiency and reducing operational downtime by 15%
Provided quality service to over 300 customers monthly, achieving a customer satisfaction rate of 90%
Managed and completed over 150 graphic design projects annually, including logos, posters, banners, and vinyl stickers
Implemented process improvements that enhanced resource utilization by 25% and reduced waste by 10%
Trained and supervised a team of 8 employees, resulting in a 20% increase in productivity and adherence to performance standards.
Education
Bachelor of Computer Applications -
Ahmedabad University
Ahmedabad, India
12.2019
Bachelor of Arts -
Simon Fraser University
Burnaby, Canada
12.2014
High School Diploma -
SGVP International School
Ahmedabad, India
12.2012
Skills
MS Word skills
MS Excel skills
MS Powerpoint skills
Outlook and Gmail work experience
Programming languages - C, C, Java, VB, HTML
Graphic designing - Adobe Illustrator, CorelDraw
Leadership skills
Organizational skills
Attention to detail
Customer service
Communication skills
Problem solving
Multitasking skills
Event planning and execution
Public speaking and presentation skills
Teamwork skills
Feedback skills
Quick learner
Business Development
Nrc
931600/61/2
Permitno
RP211800/7-20
Personal Information
Age: 29
Place of Birth: Luanshya, Zambia
Passport Number: K7392175
Date of Birth: 07/19/91
Gender: Male
Nationality: Indian
Marital Status: Single
Languages
English
Hindi
Gujarati
Certification
Certificate of professional competence in Logistics and transport - ZCILT - Distinction
Languages
English
First Language
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Timeline
Usangu Logistics Ltd
07.2022 - Current
Research Associate
Infoanalytica Pvt. Ltd
01.2019 - 01.2020
Escape Room Manager / Non-F&B Manager
Unlocked Cafe & Escape Room
01.2017 - 01.2019
Manager / Graphics Head
Shakti Engineering Ltd
01.2014 - 01.2016
Bachelor of Computer Applications -
Ahmedabad University
Bachelor of Arts -
Simon Fraser University
High School Diploma -
SGVP International School
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