Rachel Mbokoma
Windhoek
Summary
Natural Resources Management master's student with hands-on experience in environmental monitoring and data analysis. Demonstrated ability to engage clients and collaborate effectively in team settings while managing administrative tasks and training on sustainable resource use.
Overview
2
2
years of professional experience
Work History
Customer Service Representative (CSR)
Modern Tours and Transfers
Windhoek, Namibia
08.2025 - Current
Resolving client complaints, handling company database, and performing administrative tasks such as filling paperwork and creating client profiles.
Work-Integrated Learning
Gobabeb-Namib Research Institute
Walvis Bay, Namibia
01.2024 - 06.2024
Assistance with FogNet monitoring, !nara monitoring, welwitschia monitoring, borehole and Helga’s dune monitoring. Duties undertaken alone include, Tenebrionid beetle monitoring, First Order Weather Station (FOWS) and automatic weather station reading and recording, guided tours (station tours, nature and night walks), administration and training. Administrative tasks involved returning phone calls, arranging accommodation reservations, taking minutes, etc. Training on environmental education, desert ecology, climate and sustainable use of natural resources with emphasis on water, energy and land use, was given to secondary and tertiary education students.
Education
Bachelor of Natural Resource Management Honours Degree - Natural Resource Management
Namibia University of Science And Technology
05-2026
Bachelor of Natural Resource Management NQF 7 -
Namibia University of Science and Technology
Grade 12 Advanced Subsidiary level -
Hage G. Geingob High School
Grade 11 Ordinary level -
Hage G. Geingob High School
Skills
- Interpersonal Skills
- Presentation Skills
- Data analysis
- Strong organizational skills
- Conflict resolution
- Computer literacy
- Environmental monitoring
- Client engagement
- Project management
- Research methodology
- Team collaboration
Experience And Achievements
Learner’s license Code B
Certificate of completion: 2019 Pan-Africa Youth Leadership Program
Certificate of participation: Pan-Africa Youth Leadership Program
Certificate of completion: Digital Transformation Center Namibia 2021
Certificate of participation: NaDEET Centre 2022
Merit Award: Best Third Year Student for Bachelor of Natural Resource Management 2024
Address
Residential: Erf 3736/19 Paulus //Gowaseb Street, Okahandja Park
Postal: P O Box 7485, Katutura, Windhoek
Communication Skills
- English
- Afrikaans
- Oshiwambo
Personal Information
- ID Number: 03082300359
- Citizenship: Namibian
- Date of Birth: 08/23/03
- Gender: Female
- Marital Status: Single
References
- Mr Jeremia Amutenya- Namibia University of Science and Technology (NUST)
Tel: 061-207 2377
Email: jamutenya@nust.na
- Prof Jonathan Kamwi- Namibia University of Science and Technology (NUST)
Tel: 061-207 2568
Email: jkamwi@nust.na
- Prof Gillian Maggs-Kolling- Gobabeb-Namib Research Institute
Tel: 064- 205555
Email: gillian@gobabeb.org
- Mr Simeon Bernadino-Modern Tours and Transfers
Tel: +264 81 202 8971
Email: bernadinosimeon@gmail.com
Timeline
Customer Service Representative (CSR)
Modern Tours and Transfers
08.2025 - Current
Work-Integrated Learning
Gobabeb-Namib Research Institute
01.2024 - 06.2024
Bachelor of Natural Resource Management Honours Degree - Natural Resource Management
Namibia University of Science And Technology
Bachelor of Natural Resource Management NQF 7 -
Namibia University of Science and Technology
Grade 12 Advanced Subsidiary level -
Hage G. Geingob High School
Grade 11 Ordinary level -
Hage G. Geingob High School