Summary
Overview
Work History
Education
Skills
References
Quentillian Louw
Hobbies and Interests
Timeline
Generic
Quentillian Louw

Quentillian Louw

Groot-Aub

Summary

Highly motivated and detail-oriented professional with an Honors degree in Computer Science. Proven ability to thrive in fast-paced environments, leveraging strong organizational and problem-solving skills to help solve critical issues, with a keen interest in leveraging technology and AI for business growth. Strong believer in doing it right the first time, to avoid having to repair it over and over. Very hard working individual, always seeking the best solution for the organization to ensure a smooth opration.

Overview

10
10
years of professional experience

Work History

ICT Helpdesk Administrator / Technical Specialist

Telecom Namibia
11.2016 - Current
  • Provided technical support
  • Ensured service reliability through proactive troubleshooting and maintenance.
  • Collaborated with teams to optimize technical solutions and streamline processes.
  • Log, track, and close work orders via our work order management system.
  • I also served on the Telecom Namibia Process Re-Engineering Team since 2024.

Technician

Groot-Aub Community Network
01.2016 - Current
  • Designed and implemented a wireless community network for Groot-Aub.
  • Maintained network functionality and resolved technical issues.
  • Engaged with community members to provide reliable internet services.

Education

Honors - Computer Science

University of Namibia
01.2016

A+ and N+ Certificates - undefined

Institute of Information Technology
01.2010

Grade 12 Certificate - undefined

Dr. Lemmer High School
01.2005

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Program installations
  • Windows administration
  • System upgrades
  • Active Directory management
  • Troubleshooting
  • Server hardware maintenance
  • Project management
  • Incident management
  • Backup and recovery
  • Technical support
  • Network administration
  • ITIL framework

References

  • Ghillian Beverley Bock, 0853566227, 0813452492, Groot-Aub Community Network Coordinator
  • Immanuel Katonyala, 0857084160, Former Colleague/Character Reference
  • Peter Vries, 0852305305, Colleague and Customer Care Supervisor
  • Ignatius Kangumine, 0852889337, Colleague and Character Reference

Quentillian Louw

  • ID Number: 88011600036
  • Date of Birth: 16 January 1988
  • Marital Status: Maried

Hobbies and Interests

  • Enthusiastic about introducing AI and technology to optimize business processes.
  • Love working on wireless networks.

Timeline

ICT Helpdesk Administrator / Technical Specialist

Telecom Namibia
11.2016 - Current

Technician

Groot-Aub Community Network
01.2016 - Current

A+ and N+ Certificates - undefined

Institute of Information Technology

Grade 12 Certificate - undefined

Dr. Lemmer High School

Honors - Computer Science

University of Namibia
Quentillian Louw