PRISKILLA SHILUNGA
Windhoek,Namibia
Summary
Proactive Marketing and Administrative Professional experienced in brand marketing, client engagement, and operational support. Delivered consistent value across diverse workstreams while meeting deadlines and thriving under pressure. Ambitious Manager focused on driving productivity, profit, and efficiency through hands-on leadership and committed to pursuing growth opportunities in a forward-thinking organization.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Manager Trainee
Choppies Namibia
Windhoek, NA
03.2026 - Current
- Managed daily retail store operations and ensured smooth customer service flow.
- Trained staff on store policies, product knowledge, and service standards.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Handled cash procedures, register balancing, and safe opening and closing tasks.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Resolved customer concerns and supported front-end service issues promptly.
- Managed customer inquiries about transport schedules, routes, and service availability.
- Reviewed merchandise displays and maintained organized, branded store presentation.
- Received stock shipments and organized inventory for efficient storage.
- Compiled claims and damage documentation for processing.
Marketing & Admin Assistant
Shaafishuna Tours and Shuttle
Walvis Bay
02.2025 - Current
- Managed daily administrative functions, including call handling, filing, documentation, and scheduling to maintain organized operations
- Managed daily administrative functions, including call handling, filing, documentation, and scheduling
- Handled VAT and tax submissions
- Supported customer service, ensuring smooth operational flow
- Supported customer service by coordinating tasks to enhance operational flow
Telecommunication Assistant
Al joud coal trading llc
Ajman
01.2024 - 02.2025
- Facilitated daily communication tasks between departments and external stakeholders to enhance collaboration
- Assisting in day-to-day communication tasks between departments and external stakeholders
- Coordinated internal updates and liaised with partners, ensuring seamless information flow across teams
- Executed administrative tasks to assist the HR and operations teams
Brand Marketer
EM's Packing
Windhoek
01.2022 - 09.2022
- Analyzed marketing campaigns and brand presence across digital platforms to enhance visibility
- Conducted market research to guide effective marketing strategies
- Managed social media engagement to strengthen audience interaction
Education
Yes - Teaching English As A Foreign Language Course 120
Teacher Record
07.2023 - 08.2026
Marketing Management NQF Level 4-6 -
Triumphant College
WindhoekGrade 12 - IGCSE -
International School of Walvis Bay
Walvisbaai, NamibiaSkills
- Retail Marketing
- Sales Performance
- Promotional Strategies
- Sales Reporting
- Data capturing
- Receiving stock
- Claims Management
- Filing & Document Control
- Reporting documentation
- Schedule oversight
- Microsoft Office Suite
- Creative Problem Solving
- Adaptability & Resilience
Personal Information
Title: Marketing Administrative Professional
LANGUAGES
Title: Marketing Administrative Professional
Timeline
Assistant Manager Trainee
Choppies Namibia
03.2026 - Current
Marketing & Admin Assistant
Shaafishuna Tours and Shuttle
02.2025 - Current
Telecommunication Assistant
Al joud coal trading llc
01.2024 - 02.2025
Yes - Teaching English As A Foreign Language Course 120
Teacher Record
07.2023 - 08.2026
Brand Marketer
EM's Packing
01.2022 - 09.2022
Marketing Management NQF Level 4-6 -
Triumphant College
Grade 12 - IGCSE -
International School of Walvis Bay