PJ Mouton
Windhoek, Khomas,KH
Summary
Dynamic leader and problem-solver, adept in boosting sales and customer satisfaction at Taleni Africa. Excelled in team leadership and POS systems operations, mentoring staff and enhancing floor operations. Proven track record in resolving conflicts and ensuring store safety, contributing to a productive and harmonious work environment.
Overview
1
1
year of professional experience
Work History
Floor Supervisor
Taleni Africa
07.2022 - 04.2023
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
Education
Business And Hospitality Management Diploma - Business Management
Windhoek Culinary And Hospitality College
Windhoek07-2024
High School Diploma -
Welwitchia Private School
Windhoek10-2018
Skills
- Customer Satisfaction
- Team Leadership
- POS systems operations
- Customer Relations
- Performs well under pressure
- Looks for the fastest way to resolve a problem
Photography, cooking
I have a passion for both cooking and photography. In my free time, I enjoy experimenting with new recipes and culinary techniques, which has enhanced my creativity and attention to detail. Additionally, my love for photography allows me to capture and appreciate the beauty in everyday moments, further honing my patience and observational skills. These hobbies not only provide a creative outlet but also contribute to my ability to approach tasks with a fresh perspective and a keen eye for detail.
Languages
Afrikaans
Native language
English
Upper intermediate
B2
Timeline
Floor Supervisor
Taleni Africa
07.2022 - 04.2023
Business And Hospitality Management Diploma - Business Management
Windhoek Culinary And Hospitality College
High School Diploma -
Welwitchia Private School
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