Petronella Maketo
Student
Rundu,Kavango East
Summary
I am a committed, hardworking ,ready to lean type of person . I confidently have the ability to establish and maintain excellent communication and relationships with clients. An Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and that's why I am eager to further develop professional skills as well as commit to continuous learning and growth.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Massage Therapist Assistant
TLC Beauty Spar
01.2023 - 10.2023
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Improved patient mobility using passive and active therapeutic exercises.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Hookar Technician
Franklins Hookar
01.2022 - 09.2022
- Regularly checked on the quality of coals used during service hours, replacing them as needed for consistent smoke output.
- Assisted management in planning special events such as themed nights or promotional offerings that catered specifically to hookah enthusiasts.
- Maintained a clean and inviting atmosphere for guests, ensuring optimal enjoyment of the hookah experience.
- Assisted in increasing overall sales by offering personalized recommendations based on customer preferences.
- Educated customers about various hookah flavors, options, and proper usage techniques for an enhanced experience.
- Addressed any concerns or issues raised by guests promptly, maintaining high levels of satisfaction among clientele.
- Participated in staff training sessions, further developing skills in customer service, safety procedures, and product knowledge.
Education
Senior Secondary School - undefined
Max Makushe Senior Secondary School
Diploma - Pharmacy
Welwitchia University
Town SquareSkills
Excellent communication skills
Pobox
P.O BOX 1012
Personal Information
- Date of Birth: 09/03/02
- Gender: Female
References
- TLC Beauty Spar: ( +264812662146)
- Hookar service: Frankling M.D, (+264816821426)
Timeline
Massage Therapist Assistant
TLC Beauty Spar
01.2023 - 10.2023
Hookar Technician
Franklins Hookar
01.2022 - 09.2022
Senior Secondary School - undefined
Max Makushe Senior Secondary School
Diploma - Pharmacy
Welwitchia University
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