Peter Mainza
Windhoek, Khomas
Summary
Dedicated and detail-oriented individual with a proven track record in facilitating effective communication and collaboration between diverse stakeholders. Adept at building strong professional relationships, coordinating cross-functional projects, and resolving conflicts. Highly skilled in ensuring transparent information exchange, maintaining accurate documentation, and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
SIM Registration Agent
MTC Namibia
Okahandja
12.2023 - 06.2024
- Processed customer source documents
- Performed data entry tasks with a focus on accuracy and verification
- Registered customers on Verifi System in accordance with government regulations.
- Sensitized customers about the significance of SIM registration.
- Assisted walk-in customers with MTC products and services
- Assisted mobile home staff as needed
Sports Office Assistant
University of Namibia
Windhoek
02.2022 - 11.2023
- Provided administrative support for the sports department, including:
- Managed participant databases and forms for intramural sports and sports clubs
- Collected and maintained rosters, forms, reports, and records for sports programs
- Assisted with administrative tasks such as filing, data entry, reports, and program assessment
- Helped plan sports events, tournaments, and end-of-year awards banquets
- Provided excellent customer service to athletes, coaches, and staff
- Enforced policies to ensure a safe and enjoyable sports environment
- Worked irregular hours including evenings and weekends as needed
Debt Collector/Business Development
Wonga Debt Collectors
01.2020 - 12.2021
- Developing and maintaining strong client relationships
- Simplified financial reporting through comprehensive knowledge of preparing and analyzing fundamental financial statements.
- Proficient in using Excel for data analysis, spreadsheet creation, and report generation
- Traced clients
- Identified and implemented business improvements.
- Conducted continuous market research
- Managed customer account inquiries, provided follow-up, and collected feedback
- Negotiated payment agreements to ensure prompt and reliable collections.
- Developed effective sales pitches
- Acquire basic knowledge of International Public Sector Accounting Standards
Data Entry Clerk
Airtel Networks Zambia
01.2017 - 02.2019
- Entered new and updated customer account information to maintain database
- Performed data entry and verified accuracy consistently.
- Digitized physical records.
- Simplified and streamlined process of SIM card registration and activation resulting in increased efficiency.
Education
Bachelor of Arts (BA) - Public Administration With Political Science
The University Of Zambia
11.2014
Skills
- Communication Skills
- Organizational skills
- Teamwork
- Time Management
- Confidentiality
- Problem Solving
- Diplomacy skills
Personal Information
- Date of Birth: 12/06/92
- Gender: Male
- Nationality: Namibian
References
XAVIER STRAUSS - Mobile Home Supervisor - MTC Namibia - Xstrauss@mtc.com.na - 0816235823
NIGEL MUBITA - Managing Director - Wonga Debt Collectors - nigelmubita@gmail.com - 0811222186
ALLAN NGHIXULIFWA - Sports Officer - University of Namibia - anghixulifwa@unam.na - 0812396848
Timeline
SIM Registration Agent
MTC Namibia
12.2023 - 06.2024
Sports Office Assistant
University of Namibia
02.2022 - 11.2023
Debt Collector/Business Development
Wonga Debt Collectors
01.2020 - 12.2021
Data Entry Clerk
Airtel Networks Zambia
01.2017 - 02.2019
Bachelor of Arts (BA) - Public Administration With Political Science
The University Of Zambia
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