Paulus Nestor Kalenga

Served freshly cooked food to personnel during voyages on Mining Vessel

• Planned menus, ordered supplies and managed kitchen staff.
• Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
• Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
• Trained new chefs on proper cooking techniques and menu items.
• Kept up to date with current culinary trends, as well as health and safety regulations.

• Developed customer service skills to effectively communicate with clients over the phone and through email.
• Provided assistance in setting up new computers, printers, and other IT-related equipment.
• Installed applications on users' computers according to company standards.
• Resolved internet connection problems for users both inside and outside of the office network.
• Provided technical assistance to customers through phone, email and chat support.
• Troubleshot customer inquiries related to software and hardware issues.
• Resolved escalated customer service issues in a timely manner.

• Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
• Assisted in the development of new technologies and IT solutions to meet organizational needs.
• Performed troubleshooting on various software applications and systems.
• Provided technical support to users with a variety of questions related to computer systems, software and hardware.