Open To Work
Patrick Owaseb
Khomas Windhoek
Summary
Dynamic branch manager with a strong foundation in team leadership and operational oversight. Committed to enhancing customer satisfaction and driving profitability through effective staff training, inventory management, and promotional initiatives.
Overview
1
1
Language
11
11
years of professional experience
Work History
Branch Manager
Mugg &Bean
Windhoek
10.2025 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Trained and supervised staff to maintain high customer service standards.
- Monitored financial performance of the branch on a monthly basis.
- Resolved customer complaints promptly to uphold brand reputation.
- Implemented promotional campaigns to attract new customers and enhance sales.
- Oversaw inventory management and ordered supplies to meet demand.
- Developed schedules to ensure adequate staffing during peak hours.
- Collaborated with corporate teams to align branch activities with company goals.
- Managed daily operations and ensured efficient service delivery in a busy café.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Assistant Production Supervisor
Bokomo Sugar Division
Walvisbay
07.2015 - 07.2025
- Trained new staff on production processes and safety protocols.
- Monitored equipment performance to ensure operational efficiency and safety.
- Assisted in coordinating daily production schedules and workflows.
Education
Cosmos High School
Windhoek , Namibia Skills
- Daily operations
- Customer service
- Sales promotion
- Financial monitoring
- Inventory management
- Staff development
Languages
English
Proficient (C2)
C2
References
Mrs Gerda Oosthuisen
0811 247674
HR Mugg& Bean
Mr Chester Helm
081 291 1280
Operations Manager
MUGG&BEAN
Mr Wessel Moolman
Plant Manager-Bokomo
081 1404 891
Timeline
Branch Manager
Mugg &Bean
10.2025 - Current
Assistant Production Supervisor
Bokomo Sugar Division
07.2015 - 07.2025
Cosmos High School