Summary
Overview
Work History
Education
Skills
CANDIDATES BANKER TRAINING
REFERENCES
Timeline
Generic

MARIA NDILIMEKE NANDAGO

Summary

Experienced banker with excellent mathematical and analytical skills . Well organized and detail-oriented with great multitasking and task prioritization skills, Effective communicator with a highly professional attitude in managing clients queries and identifying selling opportunities.

Overview

10
10
years of professional experience

Work History

ADMIN SUPPORT CLERK

Bank Windhoek
11.2021 - Current


  • Increased customer service success rates by quickly resolving issues.
  • Ensure that all the instructions from clients are carried out on time and accurately.
  • Supervise Tellers and Enquiries Departments and ensure that things are carried out according to procedures.
  • Ensure that all administration work of the branch is running effectively.
  • Reconciliation of all branch accounts.
  • Process all Electronic and Internal Transfers of the clients.
  • Documentation of clients applications.

TELLER

Bank Windhoek | Outapi
10.2016 - 11.2019


  • Processed customer transactions promptly, minimizing wait times
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.

ENQUIRY CLERK

Bank Windhoek
01.2020 - 10.2021
  • Responsible for attending to clients, dealing with queries, providing correct information
  • Responsible for identifying selling opportunities and leads them when necessary to correct departments
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Maintained energy and enthusiasm in fast-paced environment.

INTERN

National Planning Commission
11.2013 - 05.2014


  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Analyzed problems, identified solutions and made decisions.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

Certificate - Fundamental Credit

Corporate Finance Institute
Britain,Columbia
01.2023

Postgraduate Gradute Diploma - Business Administration

University of Namibia
04.2022

Bachelor Of Technology - Economics

University of Science And Technology
04.2018

Skills

  • Administrative Management
  • Customer Satisfaction
  • Administrative Procedures
  • Data Archiving
  • Sales Strategies
  • Risk Assessment
  • Compliance Assessments
  • Business Support

CANDIDATES BANKER TRAINING


Bank Windhoek

Jan-April 2016


Modules

  • Credit
  • Collateral
  • Product Knowledge
  • Teller
  • Enquiries

REFERENCES


Ms. Loini Eelu

Cell: + 264 81 129 7114

Branch Manager

Bank Windhoek Outapi


Ms Esther Nelago Angula

Cell: + 264 11285422 Tell : + 264 612933374

Public Relation Officer

Ministry Of Education

Timeline

ADMIN SUPPORT CLERK

Bank Windhoek
11.2021 - Current

ENQUIRY CLERK

Bank Windhoek
01.2020 - 10.2021

TELLER

Bank Windhoek | Outapi
10.2016 - 11.2019

INTERN

National Planning Commission
11.2013 - 05.2014

Certificate - Fundamental Credit

Corporate Finance Institute

Postgraduate Gradute Diploma - Business Administration

University of Namibia

Bachelor Of Technology - Economics

University of Science And Technology
MARIA NDILIMEKE NANDAGO