Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Nicolene Grundeling

Nicolene Grundeling

Windhoek

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

WAITRESS & BARTENDER

The Handle Bar
Windhoek
09.2022 - 07.2023
  • Performed stock taking and restocking duties to ensure product availability.
  • Provided friendly and efficient service to customers at a busy local eatery.
  • Handled cash and credit transactions, ensuring proper change was given to guests.
  • Took and processed food and drink orders accurately using GAAP point-of-sale system.
  • Coordinated table management, focusing on guest engagement.
  • Led bar operations, providing high-quality beverage service.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Developed positive relationships with regular customers through friendly conversation.
  • Period: 9 months.
  • Reference: Svenja Schneider.
  • Tel: 081-427-3745

ASSISTANT MANAGER

Eden Chalets Lodge
Windhoek
10.2021 - 12.2021
  • Managed income and expense statements to ensure accurate financial reporting.
  • Performed invoicing and filing tasks to maintain organized financial records.
  • Processed bookings efficiently, streamlining overall operations.
  • Conducted cash ups to verify daily transactions and balances.
  • Period: 3 months.
  • Reference: Karlien Dengler.
  • Tel: 081-242-2629

ADMINISTRATOR

Afro Installations
Windhoek
05.2021 - 07.2021
  • Managed office administration, ensuring efficient operations and workflow.
  • Processed invoices accurately to maintain financial records.
  • Handled email correspondence to facilitate communication with clients.
  • Organized filing system for easy access to documents.
  • Prepared quotations to support sales efforts.
  • Dealt with Social Security matters.
  • Managed debtors to ensure timely payments and minimize outstanding balances.
  • Period: 3 months.
  • Reference: Hella Froese
  • Tel: 081-124-5152

Education

Bachelors of Business Management - Business Management

Namibia University of Science And Technology
Windhoek, Namibia
04-2026

High School Diploma -

Windhoek Gymnasium Private School
Windhoek, Namibia
10-2020

Skills

  • GAAP expertise
  • Pastel familiarity
  • Office administration
  • Presentation creation
  • Personable and approachable
  • Organizational efficiency
  • Communication proficiency
  • Ability to learn quickly

Languages

Afrikaans
First Language
English
Upper Intermediate (B2)
B2
German
Beginner (A1)
A1

Certification

  • Code: B
  • First issue: 31/03/2021

Timeline

WAITRESS & BARTENDER

The Handle Bar
09.2022 - 07.2023

ASSISTANT MANAGER

Eden Chalets Lodge
10.2021 - 12.2021

ADMINISTRATOR

Afro Installations
05.2021 - 07.2021

Bachelors of Business Management - Business Management

Namibia University of Science And Technology

High School Diploma -

Windhoek Gymnasium Private School

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Nicolene Grundeling