Nicodemus Akwanyenga
Outapi
Summary
Dynamic Branch Manager with a proven track record at OK Furniture, excelling in inventory management and team leadership. Spearheaded employee training initiatives, enhancing staff performance and customer satisfaction. Recognized for driving branch profitability through strategic sales management and effective communication, fostering a motivated and high-performing team environment.
Overview
9
9
years of professional experience
Work History
Branch Manager
Furnmart
Outapi
10.2020 - Current
- Implement training programs for new employees and ongoing staff development.
- Manage daily operations to ensure smooth branch functionality.
- Supervise staff to maintain high levels of customer service and engagement.
- Lead team meetings to communicate goals and motivate staff engagement.
- Direct daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Manage staff scheduling, hiring and training processes.
- Oversee inventory management to optimize stock levels and availability.
Branch Manager
JD Group (Sleepmasters)
Outapi
05.2018 - 09.2020
- Conducted regular performance reviews for all employees in the branch.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Managed daily operations to ensure smooth branch functionality.
- Supervised staff to maintain high levels of customer service.
- Implemented training programs for new employees and ongoing staff development.
- Oversaw inventory management to optimize stock levels and availability.
- Led team meetings to communicate goals and motivate staff engagement.
- Analyzed sales data to identify trends and improve performance strategies.
Branch Manager
OK Furniture
Oshikango
01.2017 - 04.2018
- Managed daily operations to ensure smooth branch functionality.
- Supervised staff to maintain high levels of customer service.
- Implemented training programs for new employees and ongoing staff development.
- Developed marketing strategies to enhance local market presence.
- Oversaw inventory management to optimize stock levels and availability.
- Coordinated with suppliers to negotiate favorable terms and product availability.
- Analyzed sales data to identify trends and improve performance strategies.
- Led team meetings to communicate goals and motivate staff engagement.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Provided feedback on employee performance evaluations conducted by supervisors.
Education
Industrial Relations - Industrial Relations
Labor Dynamics
Windhoek01.2017
Bachelor Honors degree - Business Administration
International University of Management
Windhoek11-2014
Skills
- Inventory management
- Employee training
- Performance reviews
- Team leadership
- Sales management
- Decision-making
- Conflict resolution
- Effective communication
- Problem solving
- Staff development
References
- Cornels Losper, Regional Manager, OK Furniture, crlosper@shoprite.co.za, +264817272358
- Lucius Kariko, Area Manager, JD Group (Sleepmasters), liciuskk@jdg.co.za, +264812705491
- Disney Cloete, Regional Manager, Furnmart, disney.cloete@furnmart.com.na, +264816378514
Accomplishments
- Top performing branch manager 2025
Timeline
Branch Manager
Furnmart
10.2020 - Current
Branch Manager
JD Group (Sleepmasters)
05.2018 - 09.2020
Branch Manager
OK Furniture
01.2017 - 04.2018
Industrial Relations - Industrial Relations
Labor Dynamics
Bachelor Honors degree - Business Administration
International University of Management