Ndilimeke Naufiku Haimbili

• Roles: Monitor security events and alerts generated by various security tools such as SIEM systems, IDS/IPS, firewalls and antivirus solutions.
• Investigate and triage security alerts to determine their severity and validity.
• Stay informed about the latest cybersecurity threats, vulnerabilities, and attack techniques through threat intelligence feeds and open-source research.
• Document all security incidents, investigations, and actions taken in incident report.
• Collaborate with clients IT team to ensure a coordinated response to security incidents.
• Compile weekly presentation report for clients and present them.
• Provide detailed shift handover reports to ensure seamless transition of responsibilities and situational awareness between SOC shifts.
• Perform a risk assessment and compile a report to identify and address potential threats and vulnerabilities within an organization.

• Provided 1st and 2nd line technical support across systems and networks.
• Installed and configured network hardware, software, and security systems.
• Led asset tracking and software license compliance for the organization.
• Maintained and upgraded backup and disaster recovery systems.
• Supported secure network configurations across routers, firewalls, switches..

• Roles: Installing, configuring, and maintaining hardware, software, and network devices.
• Monitoring network performance, troubleshooting connectivity issues, and implementing network security measures
• Implement data backup strategies to ensure that critical data is regularly backed up and can be recovered in the event of data loss or system failure.
• Upgrade systems and software with new releases.
• Manage software licenses to ensure compliance with legal and regulatory requirements.
• Maintain documentation related to IT systems, including network diagrams, system configurations, and user manuals.
• Driving to various sites to manage their hardware and software