Ndeumona Dishena
Senior registered nurse
Windhoek,Khomas
Summary
Tireless Case manager with 21 years of nursing experience in different fields. Handles individual clients and supports colleagues in proper implementation of organizational policies and compliance with applicable laws and regulations.
Overview
21
21
years of professional experience
22
22
years of post-secondary education
3
3
Languages
Work History
Senior Case Manager
Medscheme Namibia
Windhoek
06.2015 - Current
- Authorize hospital admissions and procedures, manage hospital cases through monitoring level of care and length of stay, treatment plan and make recommendations for appropriate care and improvements as per case management protocols.
- Reduce care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
- Educate patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions.
- Identify care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Consult with clinicians to devise and manage ongoing care plans for at-risk patients.
- Document case notes daily and coordinated follow-up for seamless case management.
- Coordinate individualized discharge plans to manage safe transition back into community and home environments.
- Updated treatment plans as required with latest intervention strategies and progress notes.
- Authorize chronic and hemodialysis medications.
- Underwriting for new membership applications.
- Ambulance authorization for inter hospital transfers and long-distance transfers.
Traveling Nurse
Old Mutual
windhoek
07.2012 - 06.2015
- Performed routine medical check-ups and provided preventative care services to detect health issues early and take steps to prevent illness.
- Drawing of the requested bloods for laboratory tests.
- Liaise between members and financial advisors of the outcomes and any matters arising.
- Monthly reports on the cases attended to.
Platelets apheresis sister
Namibia blood transfusion services
windhoek
09.2006 - 07.2014
- Performed apheresis collections according to established procedures, guidelines and contracts.
- Drove collection and quality compliance for blood, cells, tissue and apheresis donations.
- Connected with donors by listening and determining value of donations.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Enforced quality control protocols to maintain accuracy of test results.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
Registered nurse / midwife
Tsumeb private hospital
windhoek
08.2002 - 08.2006
- General patients care for in hospital Patient including monitoring and administration of medication.
- Attend to emergency cases in casualty.
- Attend to pregnant women during labor and delivery.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- offered occupational nursing services through medical examination and assessment for mine workers on monthly basis.
- Identified complications in pregnant women or laboring mothers and notified medical doctors to obtain speedy and effective care.
- Helped mothers handle realities of labor, childbirth and postpartum recovery through proactive preparation and education.
Education
Higher National Diploma - Diploma in comprehensive nursing and midwifery science
University of Namibia
Windhoek 01.1998 - 11.2019
Skills
Care Planning
Needs assessment
Care coordination
Medical Records Management
Treatment planning
Case management
Patient Management
Staff Management
Interdisciplinary collaboration
Indirect Patient Care
Timeline
Senior Case Manager
Medscheme Namibia
06.2015 - Current
Traveling Nurse
Old Mutual
07.2012 - 06.2015
Platelets apheresis sister
Namibia blood transfusion services
09.2006 - 07.2014
Registered nurse / midwife
Tsumeb private hospital
08.2002 - 08.2006
Higher National Diploma - Diploma in comprehensive nursing and midwifery science
University of Namibia
01.1998 - 11.2019