Dynamic and results-driven professional with extensive expertise in business analysis, Management Information System (MIS) support, and strategic IT project management. Proven track record in analyzing complex business needs, re-engineering processes, and implementing system solutions to enhance operational efficiency. Experienced in managing and optimizing critical enterprise applications while leading initiatives to improve business intelligence through automated reporting and data analysis. Strong ability to engage diverse stakeholders to define requirements and deliver solutions aligned with strategic objectives, complemented by specialized knowledge in national payment systems and compliance to ensure seamless operations and continuous improvement.
Systems Implementation & Maintenance
Business Analysis & Process Improvement
User Support & Collaboration
· Tuyende Digitalization Project: back-office and workflow processes, enhancing operational efficiency and promoting digitalization within the company.
· Core Banking System Upgrade: Conducted stress and regression testing to ensure the stability and performance of the upgraded core banking system.
· National Payment System (NPS) Support: Provided critical end-to-end testing for the Card (Postilion) system upgrade and assisted with credit card localization to meet domestic market needs and regulatory frameworks.
· Digital Reporting Automation: Automated various reports on SSRS, including for EEFT, EFT, digital channels, and cards, which improved data accessibility for business analysis.
· Security & Compliance: Ensured payment card controls were enforced by submitting compliance evidence for PCI DSS, safeguarding the payment ecosystem against security threats.
1. Victor Kulula (Application Support Manager)
Capricorn Group, Windhoek
+264 818116892, kululavictor@gmail.com
2. Alma Kayambu (Manager: MO &IT Finance)
Standard Bank Namibia, Windhoek
+264 813251669, alma.kayambu-kalomho@standardbank.com.na
3. Jude Osakwe (Lecturer)
Namibia University of Science and Technology (NUST), Windhoek
+264 813608119, josakwe@nust.na