Ndapandula Haitembu
Windhoek, Khomas
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 19 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Delivers proactive support on key administrative matters to promote productivity across departments. Responsible for Administration tasks, render Secretarial support, assist with in the delivery of projects across the project life cycle. Facilitating change management efforts, including communications and training.
Overview
21
21
years of professional experience
Work History
Administrative Officer: OCEO
City Of Windhoek
12.2007 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Contributed to successful projects by providing essential administrative support and resource management.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Administrative Officer: HR/OD
City Of Windhoek
12.2007 - 10.2015
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- · Conducting organizational assessments to identify areas where the organization could improve its performance, culture, or structure.
Executive Secretary
South African High Commission
09.2006 - 11.2007
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Organized and updated schedules for the Manager.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
Consular Clerk
South African High Commission
03.2003 - 11.2005
- Arrange appointments, printing approved visas, temporary residence and study permit, refunding on repatriation guarantee paid on temporary residence, taking minutes of meetings,
- Making photocopies of applications and filing thereof, counter services in receiving of application of Civics Affairs Passport, Migration and Citizenship and render assistance and support to the supervisor when so required and handling all other secretarial and clerical duties as needed.
Education
Bachelor of Arts - Bachelor Degree in Human Resources Management
Namibia University of Science And Technology
Windhoek, Khomas, Namibia04.2020
Bachelor of Arts - Diploma in Office Management And Technology
Namibia University of Science And Technology
Windhoek, Khomas, Namibia10.2013
Bachelor of Arts - Information Administration
Polytechnic of Namibia
Windhoek, Khomas, Namibia04.2004
No Degree - Secondary Certificate
IGCSE
Gabriel Taapopi Senior Secondary School11.1998
Skills
- Office Management
- Scheduling and calendar management
- Records Management
- Documentation and control
- MS Word
- MS Excel
- MS Access
- MS Outlook
- MS PowerPoint
- MS Internet and MS InfoPath
Languages
Oshiwambo
Native language
English
Proficient
C2
Hobbies
- During my free time, I like exercising for fitness, jogging and trying new cooking recipes through YouTube
References
1. Mr Simey Kanuameva
Manager: Staffing & Remunerations
City of Windhoek
Private Bag 59
WINDHOEK
Tel: +264 - 61 - 2903040
Cell: +264 81 1298 621
e-mail: ska@windhoekcc.org.na
2. Ms Bakondja Muundjua
Consultant: Strategy & Organisational Performance
City of Windhoek
Tel: 061 - 290 2574
Cell: 085 146 5412
e-mail: bkm@windhoekcc.org.na
Timeline
Administrative Officer: OCEO
City Of Windhoek
12.2007 - Current
Administrative Officer: HR/OD
City Of Windhoek
12.2007 - 10.2015
Executive Secretary
South African High Commission
09.2006 - 11.2007
Consular Clerk
South African High Commission
03.2003 - 11.2005
Bachelor of Arts - Bachelor Degree in Human Resources Management
Namibia University of Science And Technology
Bachelor of Arts - Diploma in Office Management And Technology
Namibia University of Science And Technology
Bachelor of Arts - Information Administration
Polytechnic of Namibia
No Degree - Secondary Certificate
IGCSE
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