Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager
Natalia Frederico

Natalia Frederico

Windhoek, Khomas

Summary

Business-minded Finance Manager promoting more then 3 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.

Overview

9
9
years of professional experience

Work History

Finance Manager

Smartguds.com
06.2022 - 12.2023
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.

Stock Controller

Smartguds.com
01.2021 - 04.2022
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
  • Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
  • Optimized warehouse organization for improved accessibility and faster order fulfillment times.

Bookkeeper,

Smartguds.com
01.2019 - 02.2020
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Customer Service Cashier

Cajoy Bakery
01.2017 - 10.2018
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.

Babysitter

Vanessa Mario Calete
01.2015 - 02.2016
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Education

High School Diploma -

Bryanston High School South Africa
South Africa
11.2014

Skills

  • Customer Satisfaction
  • Internal Controls

Languages

Portuguese
Native language
English
Advanced
C1

Timeline

Finance Manager

Smartguds.com
06.2022 - 12.2023

Stock Controller

Smartguds.com
01.2021 - 04.2022

Bookkeeper,

Smartguds.com
01.2019 - 02.2020

Customer Service Cashier

Cajoy Bakery
01.2017 - 10.2018

Babysitter

Vanessa Mario Calete
01.2015 - 02.2016

High School Diploma -

Bryanston High School South Africa

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Natalia Frederico