Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Idnumber
Personal Information
References
Timeline
Teacher
Nalishebo Memory Kakambi

Nalishebo Memory Kakambi

Windhoek

Summary

Self-confident and self-motivated team player with strong initiative and extensive auditing skills. Demonstrates mature and self-controlled approach, excels at working independently without constant supervision. Diverse work experience in roles such as Exam Assistant Supervisor, Environmental Health Assistant, Sales and Marketing Professional, Parcel and Packaging Specialist, Customer Consultant, Library Assistant, Student Assistant, Home-based Nurse, and Mental Health Counselor. Maintains calm demeanor and unwavering focus on delivering quality results even in high-pressure situations. Exceptional interpersonal skills for building and maintaining strong relationships with colleagues and customers. Consistently demonstrates problem-solving abilities and effective deadline management skills.

Overview

6
6
years of professional experience

Work History

I.T. Collection

Environmental Health Assistant and Record Clerk

Centre for Geosciences

Sales and Marketing

Nzinac Boutique

Counsellor

Table View Angels
06.2021 - 01.2022
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Arranged and facilitated therapy sessions for individuals, couples, and families.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Conducted evaluations to help patients develop measurable treatment goals.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Designed safe and supportive environment for clients to discuss issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Supervised meetings with family members to help create support system for clients.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Provided education on mental health topics and resources to clients.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Supported individuals dealing with mental health and emotional issues.

Library Assistant

South African College of Applied Psychology
03.2019 - 01.2020
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.

Debt collector and Telesales agent

Vumatel
- 01.2019

I.T Examroom Supervisor's assistant

College of Cape Town
12.2015 - 12.2015
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Higher Certificate in Counselling and Communication -

South African College of Applied Psychology

Certificate in Customer Services -

Zetaweb

Home based Nursing Certificate -

Level 4 qualification in I.T Reprogramming -

College of Cape Town

Grade 12 (Metric) -

Academia Secondary School

Bachelor of Science - Applied Psychology And Counselling

The South African College of Applied Psychology
Claremont, Cape Town, South Africa
05.2025

Skills

  • Staff Leadership
  • Crisis Management
  • Inmate Supervision
  • Surveillance monitoring
  • Cultural Competency
  • Mental health awareness
  • Program coordination
  • Substance Abuse Knowledge
  • Rehabilitation Programs
  • Counseling techniques
  • Conflict Management
  • Emergency Response

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Customer Technical Issues which led to Customer satisfaction.
  • Resolved product issue through consumer testing.

Languages

English
Advanced (C1)
Afrikaans
Elementary (A2)
German
Elementary (A2)
Portuguese
Intermediate (B1)
Swahili
Upper intermediate (B2)
Xhosa
Beginner (A1)
Zulu
Beginner (A1)
Silozi
Intermediate (B1)
Subia
Advanced (C1)
Tswana
Elementary (A2)
Rukwangali
Elementary (A2)
Oshiwambo
Advanced (C1)
Herero
Elementary (A2)

Idnumber

91121300103

Personal Information

  • Date of Birth: 12/13/91
  • Gender: Female
  • Nationality: Namibia

References

  • Ms. Ankarien Oelofse, Table View Angels, +277407445, South Africa
  • The South African College of Applied Psychology, +27216717692, South Africa
  • Mrs. Joey Muletstwa, Supervisor/Lecturer, College of Cape Town, +27835178447
  • Mr. Ally Nedziwe, Manager, Style on Move, +27780158328, South Africa
  • Mr. Mulife Siyambango, Manager, Centre for Geosciences, +264 (0) 61308 595
  • Mrs. Beritha Hamukoto, Manager, Nzinac Boutique, +264812708472

Timeline

Counsellor

Table View Angels
06.2021 - 01.2022

Library Assistant

South African College of Applied Psychology
03.2019 - 01.2020

I.T Examroom Supervisor's assistant

College of Cape Town
12.2015 - 12.2015

I.T. Collection

Environmental Health Assistant and Record Clerk

Centre for Geosciences

Sales and Marketing

Nzinac Boutique

Debt collector and Telesales agent

Vumatel
- 01.2019

Higher Certificate in Counselling and Communication -

South African College of Applied Psychology

Certificate in Customer Services -

Zetaweb

Home based Nursing Certificate -

Level 4 qualification in I.T Reprogramming -

College of Cape Town

Grade 12 (Metric) -

Academia Secondary School

Bachelor of Science - Applied Psychology And Counselling

The South African College of Applied Psychology

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Nalishebo Memory Kakambi