NALEDI UDIGENG
Katutura
Summary
Results-oriented Sales Associate with proven experience in selling fine jewelry. Expertise in cultivating customer relationships, enhancing sales performance, and ensuring optimal store presentation and stock security. Committed to delivering exceptional customer service and achieving business objectives.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Sales Associate — Fine Jewellery
STERNS Namibia
04.2025 - Current
- Sell fine diamonds, gold, silver, platinum, and stainless steel jewellery on the retail sales floor
- Meet and exceed personal monthly sales targets
- Delivered exceptional customer service, resolving queries and complaints to enhance customer satisfaction
- Maintained visual merchandising standards to enhance product appeal and drive sales
- Supported stock control, conducted inventory counts, and implemented loss prevention procedures for high-value merchandise
- Assisted with cash-up processes at the end of each shift to ensure accurate financial reporting., banking, and daily sales reporting
- Comply with health and safety procedures within the store
Education
On-the-Job Certificate - Health and Safety
STERNS Namibia
Windhoek , Namibia 05.2026 - 05.2026
International Certificate - Digital Literacy
NAMCOL
Windhoek , Namibia 01.2025 - 10.2025
NSSC (Ordinary Level) - Digital Literacy
Eldorado Senior Secondary School
Windhoek , Namibia 04.2001 -
Skills
- Fine Jewelry Sales
- Jewelry Sales Techniques
- Sales Target Achievement
- Visual Merchandising
- Product presentation
- Retail & Store Management
- Stock & Inventory Control
- Loss prevention
- Cash reconciliation
- POS systems
- Health & Safety Compliance
- Customer management
- Sales expertise
Supporting Documents
- NSSC Statement of Results — November 2022
- ICDL Profile Certificate — Computer & Online Essentials
- Certificate of Completion — Health and Safety Representative
- Health and Safety Representative — Course Details
- National Identity Card
- ICDL Profile Certificate — Documents & Presentation
Timeline
On-the-Job Certificate - Health and Safety
STERNS Namibia
05.2026 - 05.2026
Sales Associate — Fine Jewellery
STERNS Namibia
04.2025 - Current
International Certificate - Digital Literacy
NAMCOL
01.2025 - 10.2025
NSSC (Ordinary Level) - Digital Literacy
Eldorado Senior Secondary School
04.2001 -