Summary
Overview
Work history
Education
Skills
Personal Information
References
Timeline
Generic
NAKANYALA BEATA NDEYAPO

NAKANYALA BEATA NDEYAPO

Goreangab,Windhoek

Summary

Proactive individual with natural aptitude for organisation and communication. Skilled in managing schedules and coordinating tasks, coupled with strong ability to provide administrative support. Aiming to streamline office operations and enhance productivity. Seeking to rescuer a challenging position that utilizes my experience, allowing me the opportunity to grow professionally.

Overview

8
8
years of professional experience

Work history

Office Administrator

Oluzizi World of Commerce
Windhoek, Namibia
09.2024 - Current
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Managed database to maintain updated records and accuracy.
  • Accurately executed secretarial tasks, maintaining smooth administrative operations.
  • Updated office management on team's activities and progress at weekly meetings.
  • Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.

Shop supervisor

Emeco Fragrance CC
Windhoek, Namibia
06.2023 - 08.2024
  • Cashed up tills and counted takings to balance books at business close.
  • Resolved complaints to achieve full customer satisfaction.
  • Delegated tasks to staff to meet daily service requirements.
  • Kept updated inventories for reliable stock management.
  • Attended to customer needs promptly, leading shop teams by example.
  • Trained team to upsell products and navigate POS systems.
  • Led daily operations to maintain smooth store running.

Cashier

Emeco Fragrance CC
Windhoek, Namibia
03.2023 - 05.2023
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted change correctly and issued customer receipts.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Resolved customer complaints and answered queries about store products.

Manager of People and Culture

Immanuel Sheefeni Aquaponics Limited
05.2020 - 12.2020
  • Working with all departments at IS Aquaponics Ltd to design, develop and implement strategies that will attract and develop employees and build upon a high-performance culture.

Loan officer

Ilwenya Small Scala Financial Project
02.2018 - 11.2019
  • Meet with applicants who wish to borrow money and evaluate, approve, or reject the loan application
  • Answer questions and guide customers through application process, debt collection, general office administration etc
  • Manage and handle cash.

Intern Administrator

Windhoek Central Hospital
05.2017 - 11.2017
  • Answered phone calls and emails for management team during busy periods.
  • Maintained orderly files with updated, easily accessible information for staff.
  • Communicated ideas and information clearly and concisely, both verbally and in writing
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • General office administration

Education

Certificate in Healthcare Service Management -

Tulipohamba Training and Assessment Institute
01.2016 - 1 2017

Namibia Senior Secondary Certificate - undefined

Nehale Senior Secondary School
01.2011 - 1 2012

Skills

  • Communication skills
  • Problem-solving skills
  • Proficiency in MS Office
  • Innovative & Creative
  • Time Management
  • Interpersonal skills
  • Financial reporting
  • Business administration
  • Attention to Detail

Personal Information

  • ID Number: 94040500261
  • Criminal Record: None
  • Gender: Female
  • Nationality: Namibian
  • Marital status: Single

References

  • Ms. Natasha Katamba, Administrator, Windhoek Central Hospital, 061-2033217
  • Mr. Immanuel Sheefeni, Managing Director, Immanuel Sheefeni Aquaponics, 081 8832188
  • Beverly Nangombe, Administrator, Emeco Fragrance CC, 0817901971

Timeline

Office Administrator

Oluzizi World of Commerce
09.2024 - Current

Shop supervisor

Emeco Fragrance CC
06.2023 - 08.2024

Cashier

Emeco Fragrance CC
03.2023 - 05.2023

Manager of People and Culture

Immanuel Sheefeni Aquaponics Limited
05.2020 - 12.2020

Loan officer

Ilwenya Small Scala Financial Project
02.2018 - 11.2019

Intern Administrator

Windhoek Central Hospital
05.2017 - 11.2017

Certificate in Healthcare Service Management -

Tulipohamba Training and Assessment Institute
01.2016 - 1 2017

Namibia Senior Secondary Certificate - undefined

Nehale Senior Secondary School
01.2011 - 1 2012

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NAKANYALA BEATA NDEYAPO