Monwabisi Ncayiyana
Durban,KZN
Summary
An experienced Quality Manager, professional Polymer Chemist & in the rubber and plastic industry with over 11 years' experience in production operations and chemical industry for a wide range of products in the rubber, plastic, paint, silicon, chemicals and quality assurance sector. Using authentic leadership capabilities, well-defined goals and a positive work ethic I am able to drive highly successful teams through difficult change while delivering results that delight the customer base and meet defined service levels. Always looking to raise the bar I thrive on strategic discussions that will take the team and the individuals within, to the next level. I set high standards of performance and pursue challenging goals while always focusing on exceptional customer service.
Overview
20
20
years of professional experience
Work History
Quality Auditor
SABS
05.2014 - Current
Polymer Technologist
Aberdare Cables
01.2010 - 01.2014
- Report to the Plant / Site Manager within a production environment where they manufacture polyurethane cables, PVC, Silicon, XLPE and Rubber Cables
- Chemical Formulation of Rubber Cables, Silicon, PVC, XLPE and TPU (Thermoplastic Polyurethane) cables
- Raw material handling
- Physical Properties of all cables (Rheometer, tensile strength, elongation, burning resistance, oil) and Polymer tests as required by specifications
- Running trials and Laboratory related tests-e.g. loi test or lost on ignition test
- Processing
- Formulation of rubber, silicon, PVC, TPU, TPE and plastic cables
- Processing of Material
- Machine set up and extrusion of Polymers or rubber/PVC & XLPE
- Temperature set of extruders
- Banbury mixing procedures or Banbury Standard Operational Procedure
- Problem solving on extruders e.g. Crosslinking catalyst
- Rubber mixing and Curing in production
- Rubber Testing, PVC Testing
- Running factory Trials in Production
Process Engineer
Aberdare Cables
01.2010 - 01.2014
- Tooling
- Machinery/Extruders
- Machine output trial
Laboratory Supervisor/co-ordinator
Aberdare Cables
01.2010 - 01.2014
- Supervising Laboratory testers
- Making sure that all samples are tested according to specifications
- Making sure that Laboratory run smoothly on day to day basis along with production
- Conducting Cable Full Test on monthly basis in Rubber cables, PVC cables, XLPE cables, Silicon cables and Thermoplastic Polyurethane cables e.g. Abrasion Test
Auditor
Aberdare Cables
01.2010 - 01.2014
- Prepare for audits according client's requirements for the East Coast Region - Chemical Certification Industry
- Plan and conduct sales visits as part of the audit team
- Assist in the preparation of quotations
- Plan and schedule audits in line with client requirements
- Participate in pre-audit meetings and / or complete audit preparation
- Conducting of audits according the SABS/ISO certification standards for East Coast Region - Chemical Certification & related Audits
- Conduct audits according to client requirements
- Present audit findings
- Write and submit audit reports to clients
- Take and test samples according to specifications
- Conduct the on-site evaluation
- Market and sell the East Coast Region - Chemical Certification business to clients
- Analyze customer satisfaction survey and take positive action to address any issues
- Promote and awareness of the SABS' services and products offered by the SABS Commercial
- Manage and control the accreditation status of the organization (within scope of control) so as to ensure that audits conducted for clients are valid and reliable
- Ensure a thorough knowledge of SABS' services and products (within scope of control)
- Assist in the creation of opportunities to up sell and to create additional business for the organization
- Communication with clients in order to build relationships
- Deliver excellent customer service
- Provide excellent customer service by meeting and exceeding the client requirements as per their requests
- Handle queries and resolve problems as they relate to standards
- Resolve customer issues within the desired time frame
- Follow up on customer queries, complaints etc where necessary
- Delivery beyond the client expectations
- Optimize own performance within the East Coast Region - Chemical Certification Team
- Participate as a productive team member
- Manage own performance in order to meet departmental objectives
- Value diversity and actively build business relationships
- Ensuring that one is able to seek guidance and mentorship from more experienced team members where necessary
- Maintenance of registration as an Auditor with the relevant body e.g. SAATCA
Lab Assistance
NMMU Port Elizabeth
01.2005 - 01.2009
- Prepare samples for various tests e.g. distillation, separation, crystallization etc.
- Conducting Tests using HPLC, GC, Infrared spectroscopy and TGA Analysis
Lab Technician
NMMU Port Elizabeth
01.2005 - 01.2009
R&D Manager
Aberdare Cables
01.2005 - 01.2009
Education
National Diploma - Polymer Chemistry/ Technology
University of Port Elizabeth
Chieta foundation program -
PE-Technikon
01.2004
Matric -
Baleni Senior Secondary School
01.2001
Skills
- Research and Presentation (Power Point)
- Team building and Leadership
- Facilitation and dispute resolution
- Teaching and educational support
Accomplishments
- Provincial Executive Committee Member of South African Student Congress (SASCO), Eastern Cape, 10/01/10
- Student Representative Council member (SRC), NMMU, 01/01/09
- Primaria of NMMU Resident (Sanlam Student Village Residence), 01/01/08
- A member of School Governing Body (high School), 01/01/00
Languages
English
Zulu
Xhosa
Related Academic Involvement
- Member of Transformation and Equity, NMMU, 01/01/09
- Member of Science Faculty Board, NMMU, 01/01/07
It Systems Proficiency
- Ms Office [ Excel, PowerPoint ]
- Internet
- JDE
- SYSPRO
Remuneration Requirements
Negotiable, At least one month, At least one Days' Notice please
Personal Information
- Health Status: Excellent; non-smoker
- Driving License: Code 8
Hobbies and Interests
- Socializing - Community work, Church Activities, Volunteer Work
- Sports - Soccer, Exercise, Running, Rugby, Bicycling and Swimming
Timeline
Quality Auditor
SABS
05.2014 - Current
Polymer Technologist
Aberdare Cables
01.2010 - 01.2014
Process Engineer
Aberdare Cables
01.2010 - 01.2014
Laboratory Supervisor/co-ordinator
Aberdare Cables
01.2010 - 01.2014
Auditor
Aberdare Cables
01.2010 - 01.2014
Lab Assistance
NMMU Port Elizabeth
01.2005 - 01.2009
Lab Technician
NMMU Port Elizabeth
01.2005 - 01.2009
R&D Manager
Aberdare Cables
01.2005 - 01.2009
Chieta foundation program -
PE-Technikon
Matric -
Baleni Senior Secondary School
National Diploma - Polymer Chemistry/ Technology
University of Port Elizabeth
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