Monja Vermaak
Windhoek
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Experienced and dedicated operations coordinator with over 20 years of progressive responsibility within Namibia Breweries Ltd. Proven track record in administrative supervision, logistics, procurement, and depot management. Adept in SAP, MS Office, and project coordination with strong interpersonal and conflict management skills. Committed to service excellence and social responsibility.
Overview
25
25
years of professional experience
Work History
Inside Sales
Micro Matic
Windhoek
06.2025 - Current
- Micro Matic is an international company with its headquarters in Denmark, where I worked remotely from Namibia.
- Managed product inquiries and provided detailed information to international clients.
- Provided customers with product information, pricing and availability.
- Collaborated closely with cross-functional teams such as planning, production, finance and logistics to ensure successful international deliveries.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Delivered superior customer support.
- Leveraged computer system to input customer orders and pricing information.
Coordinator: DOT Operations
Namibia Breweries Ltd
01.2019 - 05.2025
- Extensive work experience in distribution, logistics and sales.
- Budget and CAPEX planning, as well as Cost Centre control.
- Asset management, customer data base management, ordering of on tap equipment and spare parts.
- Passionate about customer service and providing exceptional experiences.
- Namibia Breweries Ltd part of the Heineken Group
Administrative Supervisor
Namibia Breweries Ltd
01.2011 - 12.2018
- Namibia Breweries Ltd part of the Heineken Group
Depot Relief Supervisor
Namibia Breweries Ltd
01.2008 - 12.2011
- Namibia Breweries Ltd part of the Heineken Group
- Implemented process improvements to enhance workflow and reduce waste.
- Conducted performance evaluations to assess employee productivity and development.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Administrative Supervisor/Clerk
Namibia Breweries Ltd
01.2001 - 12.2005
- Namibia Breweries Ltd part of the Heineken Group
Education
Higher Certificate - Logistics & Supply Chain Management
Various Institutions
01.2025
N4 - Secretarial
Various Institutions
SAP End User Certification -
Various Institutions
Project Management -
Various Institutions
Leadership Program -
Various Institutions
Skills
- Project Management
- Axapta and D365
- SAP & MS Office
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer relationship management
- Product knowledge
- Quote preparation
- Exceptional customer service
- Process improvement
- Communication skills
- Team collaboration
- Conflict resolution
- Training development
- Inside sales
- Sales and distribution integration
- Sales administration
Languages
- English, Fluent
- Afrikaans, Fluent
- German, Basics
Affiliations
Volunteer work with abandoned and vulnerable children
References
References available upon request.
Timeline
Inside Sales
Micro Matic
06.2025 - Current
Coordinator: DOT Operations
Namibia Breweries Ltd
01.2019 - 05.2025
Administrative Supervisor
Namibia Breweries Ltd
01.2011 - 12.2018
Depot Relief Supervisor
Namibia Breweries Ltd
01.2008 - 12.2011
Administrative Supervisor/Clerk
Namibia Breweries Ltd
01.2001 - 12.2005
Higher Certificate - Logistics & Supply Chain Management
Various Institutions
N4 - Secretarial
Various Institutions
SAP End User Certification -
Various Institutions
Project Management -
Various Institutions
Leadership Program -
Various Institutions