Summary
Overview
Work History
Education
Skills
Timeline
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Monika Shilongo

Monika Shilongo

Summary

Dynamic Library Assistant excelling in cataloging, classification and library management, while enhancing patron experiences through exceptional communication.

Personable and reliable with strong organizational skills and passion for helping others. Knowledge of library systems and processing of library materials. Committed to creating welcoming environment and enhancing user experience. Seeking to transition into new field where these skills can be utilized to drive positive outcomes.

Overview

4
4
years of professional experience

Work History

Library Assistant

Welwitchia University
07.2024 - Current
  • Organized library shelves, materials and equipment in clear, desired order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Supported academic research by compiling specialized bibliographies upon request.

Library Assistant

Alba Chipamba Training Centre
02.2023 - 06.2024
  • Placed books on proper shelves when returned to circulation.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Checked out and checked in materials to support patron circulation needs.
  • Provided assistance and support to staff in regard to facility maintenance, security, and services.

Library Volunteer

Ohangwena Regional Library
01.2022 - 04.2022


  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Shelved books by subject according to Dewey Decimal System.
  • Engaged children in reading activities, fostering love for reading from early age.
  • Initiated book repair program, extending life of library materials.
  • Participated in volunteer training programs to improve service quality.
  • Supported library events, leading to higher community engagement with library resources.

Education

Bachelor of Arts - Library And Information Science

University of Namibia
Windhoek, Khomas
04-2023

Bachelor of Arts - Diploma in Library And Information Management

University of Namibia
Windhoek, Khomas
04-2019

High School Diploma -

Negumbo Secondary School
Omusati Region
11-2014

Skills

  • Written and oral communication
  • Computer assistance
  • Cataloging and shelving
  • Shelf reading
  • Community outreach
  • Reference services
  • Circulation desk
  • Electronic resources
  • Children's programs
  • Book repair

Timeline

Library Assistant

Welwitchia University
07.2024 - Current

Library Assistant

Alba Chipamba Training Centre
02.2023 - 06.2024

Library Volunteer

Ohangwena Regional Library
01.2022 - 04.2022

Bachelor of Arts - Library And Information Science

University of Namibia

Bachelor of Arts - Diploma in Library And Information Management

University of Namibia

High School Diploma -

Negumbo Secondary School

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Monika Shilongo