Monika Sakeus
Walvis Bay
Summary
I am hard working, disciplined, focused, much self-motivated with the ability to present information clearly and concisely both oral and writing. A very reliable trustworthy and open for new challenges. I consider myself as a good team player with good communication skills with people of different races, religion, culture and gender. I take full initiative and responsibilities for results of task. And taking challenges as a mean of growth. Thus,
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Sales Manager
Exclusive Tiles Cc
01.2020 - Current
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
Receptionist
Exclusive Tiles Cc
01.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled assignments independently with good judgement and critical thinking skills.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Education
Bachelor Honours - Finance Management
International University of Management (IUM)
Windhoek09-2019
Grade 12 certificate - English, Oshindonga, Accounting, Business studies, mathematics and Computer studies
Ekulo SSS
Omuthiya, Oshikoto, Namibia11-2011
Skills
- Microsoft (word, excel, power point etc)
- Handling calls and emails
- Numerical skills
- Excellent communication skills
- Administrative skills
- Problem solving skills
- Computer skills
- Relationship building
- Motivational skills
- Sales presentations
- Client relationship management
Personal Information
- ID Number: 92081201038
- Date of Birth: 12/08/92
- Gender: Female
- Nationality: Namibian
Education And Qualification
- International University of Management (IUM), Bachelor Honours, Finance Management, 2015-2018
- Ekulo SSS, Grade 12 certificate, 2011, English, Oshindonga, Accounting, Business studies, Mathematics, Computer studies
Timeline
Sales Manager
Exclusive Tiles Cc
01.2020 - Current
Receptionist
Exclusive Tiles Cc
01.2018 - 01.2019
Bachelor Honours - Finance Management
International University of Management (IUM)
Grade 12 certificate - English, Oshindonga, Accounting, Business studies, mathematics and Computer studies
Ekulo SSS
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