Summary
Overview
Work history
Education
Skills
Timeline
Generic

Monga Makonga Anuarite

Windhoek,Namibia

Summary

Dynamic and methodical person. have experience of working with people from different cultures, languages and
traditions. I am motivated to pursue my career in your Company. Having more than 9 years of experience in customer
service, cash register, receptionist.
management as well as planning the longer term recruitment and staff training activities required to ensure the
smooth running of the store. Excellent interpersonal skills allowing me to meet your need and to establish a positive
and supportive working atmosphere among the thigh staff.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Reception assistant

Ambassy of the Republic Democratique of Congo
Windhoek, Namibia
02.2024 - Current
  • Handled sensitive information with confidentiality, maintaining trust within the organisation.
  • Supported administrative staff with clerical tasks when needed.
  • Provided detailed information about company services helping customers make informed decisions.
  • Organised incoming mail for distribution to appropriate departments.

Main Cashier

Winner Bet
Lubumbashi, Republic Democratic of the Congo
09.2021 - 10.2022
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Carried out day-to-day duties accurately and efficiently.
  • Displayed energy and enthusiasm in fast-paced environment.

Polyvalency Cashier

Signal HD
Lubumbashi, Republic Democratic of the Congo
01.2017 - 06.2019
  • Resolved customer complaints professionally leading to higher retention rates.
  • Processed payments swiftly for improved customer experience.
  • Coordinated with team members for smooth shift transitions.

Education

Certificate of Higher Education - Language and Developpement

University of Namibia
Windhoek / Namibia
07.2021 - 07.2023

Scottish Qualifications Certificate - Responsible Management

University of Laval
Laval Quebec / Canada
09.2022 - 11.2022

Bachelor of Science - Information technology

Protestant University of Lubumbashi
Lubumbashi /Republic Democratic of the Congo
08.2013 - 07.2015

Skills

  • Customer relationship management systems
  • Multitasking efficiency
  • Microsoft Office
  • Reception desk operation
  • Bilingual or multilingual

Timeline

Reception assistant

Ambassy of the Republic Democratique of Congo
02.2024 - Current

Scottish Qualifications Certificate - Responsible Management

University of Laval
09.2022 - 11.2022

Main Cashier

Winner Bet
09.2021 - 10.2022

Certificate of Higher Education - Language and Developpement

University of Namibia
07.2021 - 07.2023

Polyvalency Cashier

Signal HD
01.2017 - 06.2019

Bachelor of Science - Information technology

Protestant University of Lubumbashi
08.2013 - 07.2015
Monga Makonga Anuarite