Monalito Forbes
Hardap
Summary
Proven Sales Manager with a track record of enhancing client satisfaction and significantly increasing sales revenue through strategic planning and relationship building. At Stewart & Lloyds, excelled in staff management and sales expertise, achieving repeat business and expanding customer base. Skilled in client relationship management and sales team training, consistently surpassing targets with a focus on results.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
Work History
Sales Manager
Stewart & Lloyds
Windhoek, Khomas
03.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Buying of stock
- Arranging transport for the stock to come from SA
Sales Representative
Clotan Steel
Windhoek, Khomas
08.2019 - 12.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Manager
BUILD IT WALVIS BAY
Walvis Bay, Erongo
10.2017 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Manager
Ark Trading
Windhoek, Khomas
01.2017 - 09.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Wholesale Supervisor
Pupkewitz Megabuild
Windhoek, Khomas
01.2016 - 04.2016
- Expanded client base with proactive outreach initiatives, resulting in a more diverse portfolio of customers.
- Managed inventory effectively for optimal product availability and minimized overstock situations.
- Supported the implementation of new IT systems that streamlined wholesale operations and contributed to overall business process improvements.
- Coordinated logistics processes to ensure timely delivery of products, maximizing customer satisfaction.
Sales Representative
Pupkewitz Megabuild
Windhoek, Khomas
02.2012 - 01.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Salesperson
Pupkewitz Megabuild
Windhoek, Khomas
01.2008 - 02.2012
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
High School Diploma -
Noordgrens Secondary School
Rundu, Kavango East, NamibiaSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
- Client Relationship Management
Timeline
Sales Manager
Stewart & Lloyds
03.2022 - Current
Sales Representative
Clotan Steel
08.2019 - 12.2021
Sales Manager
BUILD IT WALVIS BAY
10.2017 - 04.2018
Sales Manager
Ark Trading
01.2017 - 09.2017
Wholesale Supervisor
Pupkewitz Megabuild
01.2016 - 04.2016
Sales Representative
Pupkewitz Megabuild
02.2012 - 01.2015
Salesperson
Pupkewitz Megabuild
01.2008 - 02.2012
High School Diploma -
Noordgrens Secondary School