Hi, I’m
Mildred Joaquim
Windhoek,KHOMAS
Summary
Results-driven and detail-oriented young professional with advanced proficiency in accounting, mathematics, and Industrial & Financial System (IFS). A meticulous and organized individual dedicated to ensuring accurate financial record-keeping and compliance. Possessing a strong academic background, I bring a naturally analytical mind and a passion for innovation and technology to the workplace.
I am adept at working collaboratively across teams and engaging with diverse stakeholders to achieve common objectives. My commitment to maintaining confidence, diligence, and professionalism is reflected in my ability to exceed expectations while consistently delivering accurate work. I thrive on setting and surpassing personal goals, demonstrating a proactive approach to continuous improvement.
Recognized for my drive to promote the company brand through exceptional client service, active participation in company event, serving on multiple committees and effective communication, I am enthusiastic about leveraging my skills to contribute to the success of any team. Eager to take on additional responsibilities, I approach challenges with a positive attitude and a commitment to meeting collective goals. Embracing a dynamic and ever-evolving business landscape, I am poised to drive innovation and make meaningful contributions to the success of any organization.
Overview
8
years of professional experience
Work History
Mobile TelecommunicationsWindhoek, Khomas
Assistant Financial Accountant
11.2023 - Current
Job overview
- Improved financial accuracy by reconciling and analyzing account discrepancies on a monthly basis. Investigated daily variances and corrected errors to resolve discrepancies
- Reconciled Point of sale and Post Paid postings and reported figures in general ledger by comparing to Billing reports. To ensure IFRS 15 is applied.
- Provided ongoing support to accounting team members, promoting professional development and fostering a positive work environment.
- Prepared working papers, reports and supporting documentation for external audit.
- Streamlined the month-end closing process by implementing a more efficient system for preparing journal entries.
- Increased efficiency in financial reporting by automating routine tasks using advanced Excel functions.
- Testing the Financial controls and ensuring that revenue is recognized during UAT before a product is released in production.
Mobile Telecommunications
Accountant: Finance Assistant
05.2022 - 10.2023
Job overview
- Participated in team projects, demonstrating ability to work collaboratively and effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Complete organization's entire revenue recon to recognize revenue in correct periods on monthly basis.
- Applied IFRS 15 and IFRS 16.
- Complete System recons, post month-end journals to recognize revenue in correct periods and prepare reports for management.
- Identified issues, analyzed information and provided solutions to problems. This included scoping for new projects, costing and testing.
- Reconcile payment gateway transactions to postings on GL level.
Mobile Telecomunications
Finance Intern
05.2019 - 05.2022
Job overview
- Tracked business revenue and costs with IFS system, diligently reconciling accounts assigned to me to maintain high accuracy.
- Communicated with suppliers to reconcile invoice payments.
- Build and maintain data base for IFRS 16 standard.
- Prepare and post Journals.
- Aided in creating symbiotic system between Legal, radio and finance for completeness of records.
- Prepare monthly reports for management.
- Fill invoices and contracts.
Mobile telecommunications
Outbound Sales Call Center Agent
02.2017 - 05.2019
Job overview
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Provided consistent service across all MTC platforms by channeling brand values throughout customer interactions.
- Increased customer retention by 20% by studying customer patterns and following up, to build strong rapport and establish trust.
- Delivered Call Centre targets (scored 5/5) with positive, proactive work ethic, maintaining excellent self-development to continually exceed management expectations.
- Increased customer loyalty by establishing effective follow-up call system for customers with any issues.
- Trained 15 junior agents on customer service excellence, boosting customer satisfaction rate.
- Handled customer queries across Inbound, outbound calls and mobile home platforms.
Dermashaft Academy cc
Accounting Officer
02.2016 - 11.2016
Job overview
- Created and maintained accounting system, resulting in producing the companies first three years worth of financial statements .
- Debt collection.
- Accurately calculated deductions and processed payroll for 5 employees.
- Developed and utilized weekly, monthly cashflow reports, advised manager on key decisions and outperform operational targets.
- Created effective organizational systems for reports, agendas, contracts and records.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Analyzed figures, postings and documents to maintain accounting program accuracy.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Used Excel to maintain company database with essential account and sales information.
- Introduced new accounting, financial and operational systems to maximize efficiency and record keeping accuracy.
- Submit PAYE returns, VAT and provisional Tax returns.
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Accounted for all inventory and ordered new stock.
Education
Namibia University of Science And TechnologyWindhoek
Bachelor's in Accounting And Finance from Accounting And Finance
04.2021
Namibia University of Science And TechnologyWindhoek
Diploma in Accounting And Finance from Accounting And Finance
04.2019
Delta Secondary SchoolWindhoek
IGSCE
11.2012
University Overview
- Achieved a 1 in Business Studies -Awarded 7th in the country.
Skills
- Strategic Planning and Process mapping
- Project Management
- Database Maintenance and Analysis
- Critical Thinking and Analysis
- Data Validation
- Reporting
- IFS Accounting system
- People management
- Microsoft office and Excel Advance
- Business Controls
- Public speaking
- Customer retention
- Costing and Budgeting
Accomplishments
- Collaborated with team of 3's in the development of Taamba.
- Collaborated with team of 5 in the development of Payment gateway.
- Best Performer for the year A-B band - 2018.
- Secretary of staff representative in MTC. -2022 till 2023.
- SHE representative. -2023.
- Face of women in Leadership in technology in MTC.- 2023.
- Project lead on the MTC, HTTPS and Nust Tech Bazaar 2023.
- Finance Testing team of new and changes to products - 2023 till present
- MTC Disruptor's committee member : Head of Partnerships and Fundraising - 2023 till 2024
- MTC Care Deputy Chairwomen - 2024
- MTC Sports committee - 2024
References
1. Danella Strauss - Manager Digital services MTC
+264 811002161
DStrauss@mtc.com.na
2. Eulalia Amakali - Compliance Officer Allan Gray
+264 813219792
3. Benjamen Adams- Manager City of Windhoek
+264 812202111
Timeline
Assistant Financial Accountant
Mobile Telecommunications
11.2023 - Current
Accountant: Finance Assistant
Mobile Telecommunications
05.2022 - 10.2023
Finance Intern
Mobile Telecomunications
05.2019 - 05.2022
Outbound Sales Call Center Agent
Mobile telecommunications
02.2017 - 05.2019
Accounting Officer
Dermashaft Academy cc
02.2016 - 11.2016
Namibia University of Science And Technology
Bachelor's in Accounting And Finance from Accounting And Finance
Namibia University of Science And Technology
Diploma in Accounting And Finance from Accounting And Finance
Delta Secondary School
IGSCE
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