Merildine Loss
Erf 929 Harare street Windhoek,Namibia
Summary
Personable and highly adaptable, bringing strong analytical abilities and collaborative spirit. Proficient in data analysis and project management, with solid grasp of industry-specific software. Committed to driving impactful results and contributing to team success.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
13
13
years of professional experience
Work History
Cross Border Specialist
Coastal Couriers
09.2019 - Current
- Handle all cross-border freight, capturing, invoicing, debriefing, quotations, Cross border queries, booking collections
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- CSD operations, admin filling
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Initiated sustainability program, reducing company's environmental impact.
Transport Clerk/Administrator/Relieve Supervisor
FP du Toit
05.2012 - 09.2018
- Capturing pod’s, waybills, CSD operations, admin, indexing, filling, customer care, returns, debriefing pods and drivers, invoice capturing
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
High School Diploma -
Grootfontein Secondary School
Grootfontein, Otjozondjupa, Namibia11-2003
Skills
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Organizational skills
- Written communication
- Task prioritization
- Excellent communication
- Problem-solving abilities
- Crisis management
- Adaptability
Languages
English
Professional Working
Afrikaans
Native or Bilingual
Timeline
Cross Border Specialist
Coastal Couriers
09.2019 - Current
Transport Clerk/Administrator/Relieve Supervisor
FP du Toit
05.2012 - 09.2018
High School Diploma -
Grootfontein Secondary School
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