Mea-Nine Olivier
Summary
Dynamic and dedicated with proven success at previous employers, excelling in high-pressure environments. Recognized for strong multitasking and exceptional customer service, enhancing guest satisfaction through attentive service and effective teamwork. A fast learner with a keen attention to detail, adept at food presentation and creating memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Soundgarden Swakopmund
01.2024 - 01.2026
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress
Kucki's Pub Swakopmund
10.2024 - 12.2024
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Private School Swakopmund
Swakopmund, Erongo, NamibiaSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Safe food handling
- Memory retention
- Time management
- Food presentation
- Food and beverage pairings
- Hard-working
- Fast learner
Timeline
Waitress
Kucki's Pub Swakopmund
10.2024 - 12.2024
Waitress
Soundgarden Swakopmund
01.2024 - 01.2026
Private School Swakopmund
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