Maureen Hans
Erf 7231 Grysblok Katutura Windhoek,KH
Summary
Reliable and upbeat team leader successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Mr Price Clothing
04.2020 - Current
- Provided excellent customer service in a fast-paced retail environment
- Managed cash transactions and maintained accurate records
- Assisted with visual merchandising and store presentation
- Worked effectively as part of a team to meet sales targets
- Resolved customer queries professionally and efficiently
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Day Care Caregiver
Little Hands Big Heart Daycare
01.2019 - 02.2020
- Provide comprehensive care for children aged 6 months to 5 years old
- Provided emotional support and companionship, fostering a positive environment.
- Plan and implement age-appropriate educational activities
- Maintain daily schedules including meals, naps, and playtime
- Ensure safety and cleanliness of facilities
- Communicate regularly with parents about children's development
- Monitor and document children's progress
- Collaborate with team members to create engaging learning environments
Education
Grade10 Certificate -
Rethuseng Junior Secondary School
12.
Skills
- Early childhood development
- Activity planning and implementation
- Safety awareness and emergency procedures
- Strong communication skills
- Problem-solving abilities
- Time management
- Team collaboration
- Cultural sensitivity
- Cash handling
- Relationship building
Languages
English (Excellent - Written, Spoken, Read)
Tswana (Excellent - Written, Spoken, Read)
Afrikaans (Good - Written, Spoken, Read)
References
Archie Botha 081 128 0258, Little Hands Big Heart
Ms. Estret Roman 081 442 0869, Mr Price Clothing
Hobbies and Interests
Early childhood education research and reading, Child development workshops, Educational play techniques, Cultural activities for children, Community involvement in youth programs
Timeline
Sales Assistant
Mr Price Clothing
04.2020 - Current
Day Care Caregiver
Little Hands Big Heart Daycare
01.2019 - 02.2020
Grade10 Certificate -
Rethuseng Junior Secondary School
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