Mathilde Lihongweleni Matheus

Maintains filing system for secure and efficient location to retrieve documents and information on request.

• Partakes and scribes during risk assessments workshops, SHE related meetings, and emergency situations, including emergency related drills.

• Records learnings and findings in SHE data management system, i.e. Isometrix.

• Coordinates safety training sessions and materials for planned training to ensure on time avail-ability of training.

• Distributes new and reviewed safety standards, procedures and requirements to ensure align-ment across the business.

• Compiles and reviews quarterly, monthly and weekly reports, safety performance dashboards and trend analyses of key metrics (incidents, actions, audits, root causes, energy releases, etc.) used by management teams to drive compliance.

• Maintains the Safety data management system (e.g. Isometrix) to ensure effective use and data integrity by: • Creating user accounts for new employees

• Creating user accounts for contractors and other stakeholders.

• Deactivating user accounts for users wo left the company.

• Assisting users on closing out actions when necessary.

• Adheres to and promotes Company policies and procedures relating to health, safety, security and environmental issues.

• Cooperates with colleagues to facilitate the achievement of Company objectives.

• Preparing Corporate Business Review presentations

● Closing out operation Planned Maintenance

● Updating Business review KPI

● Prepare minutes for the meeting

Coordinated operations with other emergency service groups.

• Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Maintained database systems to track and analyze operational data.
• Conducted regular reviews of operations and identified areas for improvement.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Ensured compliance with OSHA regulations through meticulous record-keeping and timely submissions of required reports.
• Maintaining HSE statistical reports daily (Incidents Reports, Action Notices, weekly ICAM report and VFLs, RCAs)
• Maintain PPE Invoices, Raising Purchase Requisition and Filling accordingly

● Partake in internal HSE audit and inspection reports

●Partake ICAM Investigations reports

● Updating Incident Alert register as well as Incident Learnings

● Scribing HSE Meetings Minutes

● Prepare monthly safety statistics and Chamber of Mine report.

● Assist Hygiene officer for Respirator Fit testing.

• Partake safety audits and inspections to identify workplace hazards and deficiencies.
• Investigated incidents, determining root causes and implementing corrective actions.

• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Organized files for court proceedings.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Assisted in drafting legal documents.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
• Maintained consistently high success rate of collecting on overdue accounts.

• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.
• Enhanced communication with external vendors, ensuring timely delivery of office supplies.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.