MATHIAS MWANDINGI CORNELIUS
Walvis Bay
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SUPERVISOR: RETAIL STORE
MOBILE TELECOMMUNICATION (MTC)
OPUWO-KUNENE
10.2015 - Current
- Created new strategies for improving customer service standards within the organization.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborated with other departments to coordinate workflow processes between teams.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Complied with company policies, objectives and communication goals.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Analyzed key performance indicators to identify effective strategies.
Education
BACHELORS OF PROCUREMENT AND SUPPLY CHAIN MANAGEMENT (1ST YEAR) - BACHELORS OF PROCUREMENT AND SUPPLY CHAIN MANAGEME
NUST
Windhoek, KHSkills
- Operations Management
- Strategic Planning
- Inventory Control
- Staff Management
- Business Development
- Schedule development
- Customer service and sales orientated
- Excellent communication skills
Certification
- SHE REPRESENTATIVE
- FIRE MARSHAL
Languages
English
First Language
OSHIWAMBO
Intermediate (B1)
B1
HERERO
Beginner
A1
DAMARA-NAMA
Beginner
A1
References
References available upon request.
Timeline
SUPERVISOR: RETAIL STORE
MOBILE TELECOMMUNICATION (MTC)
10.2015 - Current
BACHELORS OF PROCUREMENT AND SUPPLY CHAIN MANAGEMENT (1ST YEAR) - BACHELORS OF PROCUREMENT AND SUPPLY CHAIN MANAGEME
NUST
- SHE REPRESENTATIVE
- FIRE MARSHAL
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