Mateus Indileni Shaanika
Windhoek,KH
Summary
Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk Under Monitoring and Evaluation Department
Project HOPE Namibia
Omuthiya , Namibia
01.2020 - Current
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from Product or service, protecting company reputation and loyal client base.
Health Information Systems Officer
Engela District Hospital Under Health Information Department
Engela, Namibia
04.2019 - 12.2019
- Worked with Type customers to understand requirements and provide exceptional Type service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Education
Bachelor of Science - Health Information Systems Management
Namibia University Of Science And Technology
Windhoek, Namibia01.2017
Skills
FMM
- Data gathering and evaluation
- Knowledge database understanding
- Service monitoring and evaluation
- System monitoring and evaluation
- Data analysis understanding
- Type coding understanding
Timeline
Data Entry Clerk Under Monitoring and Evaluation Department
Project HOPE Namibia
01.2020 - Current
Health Information Systems Officer
Engela District Hospital Under Health Information Department
04.2019 - 12.2019
Bachelor of Science - Health Information Systems Management
Namibia University Of Science And Technology
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