Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martina Matteo

Martina Matteo

Naples

Summary

Recent graduate, experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

4
4
years of professional experience

Work History

Secretary

Maria Navatti
06.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Universal Civil Service Volunteer

Department for Youth Policies
05.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.

Babysitter

Francesca Festa
01.2021 - 01.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.

Education

Bachelor Degree - Foreign Languages And Literatures

University of Naples "L'Orientale"
02-2025

Graduate Certificate - Languages

Comenio High School
07-2021

Skills

    * Adaptability: keeping up with moving priorities, projects, clients, and technology
    * Teamwork: sharing ideas clearly and openly, handling disagreements and mediating conflicts
    * Problem solving: taking responsibility for actions, adjusting to challenges and changes
    * Interpersonal communication: addressing a high volume of external and internal queries coming from clients

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Advanced (C1)
French
Intermediate (B1)
Japanese
Elementary (A2)

Timeline

Secretary

Maria Navatti
06.2023 - Current

Universal Civil Service Volunteer

Department for Youth Policies
05.2022 - 05.2023

Babysitter

Francesca Festa
01.2021 - 01.2022

Bachelor Degree - Foreign Languages And Literatures

University of Naples "L'Orientale"

Graduate Certificate - Languages

Comenio High School
Martina Matteo