Martin Nangombe
Ondangwa
Summary
Dynamic Regional Operations & Sales Manager at Momentum Metropolitan Namibia, adept at driving sales strategy and enhancing client relationships. Proven track record in cross-selling initiatives, achieving significant market share growth. Skilled in strategic planning and conflict resolution, with a focus on optimizing performance and delivering exceptional results.
Overview
29
29
years of professional experience
Work History
Regional Operations & Sales Manager - North Region
Momentum Metropolitan Namibia
Oshakati
01.2020 - 09.2025
- Led regional sales strategy development for insurance products across multiple markets.
- Developed strategies and sales plans for regional sales growth.
- Increased market share through targeted team training initiatives.
- Streamlined territory management techniques, enhancing sales coverage across region.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Analyzed market trends, identifying opportunities for business growth and expansion.
- Penetrated new markets by investigating competitor products, services, and trends.
Branch Manager - Ondangwa / Oshakati
Pupkewitz Motors
08.2015 - 01.2020
- Directed daily operations of the Branch, including, Financial Management, Sales, Administration, Human Resources and Customer service. of branch while ensuring compliance with company policies.
- Monitored branch financial performance monthly, ensuring alignment with budget and strategic goals.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Implemented internal control procedures to mitigate risks and protect profitability.
- Developed sales and service strategies to drive revenue growth and enhance customer retention.
- Coordinated marketing initiatives to promote branch services and identify growth opportunities.
- Established strong relationships with customers to foster loyalty and repeat business.
- Established strong working relationships with external partners such as vendors and suppliers.
Business Development Manager
Namibia Red Cross
10.2013 - 11.2015
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Identified and developed strategic business ventures and projects, enhancing service delivery for Namibia Red Cross.
- Identified new business development opportunities and implemented strategies, ensuring self-sustainability for Red Cross.
- Spearheaded market research initiatives to identify new business opportunities and areas for expansion.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Develop strategic partnerships with local organizations to enhance community outreach efforts.
- Coordinated fundraising initiatives to support humanitarian programs and services.
- Implemented marketing strategies to raise awareness of Red Cross programs and initiatives.
- Oversaw project budgets and resource allocation for effective program delivery.
- Crafted short-term and long-term strategies to secure ongoing self-sufficiency for Red Cross.
- Advocated for policies to enhance health and disaster preparedness initiatives within the community.
TRUSTCO BANK - Branch Manager
TRUSCTO Bank
Oshakati
12.2013 - 07.2015
- Manage and oversee full branch business process in accordance with Trustco Bank Namibia and strategize deliverables to continuously improve quality and service delivery
- Managed daily operations of the branch, focusing on customer service, human resources, sales, and marketing activities.
- Led team in daily branch operations and customer service initiatives.
- Implemented strategies to retain and grow the active customer account base through improved sales support efficiency.
- Designed sales and service strategies that increased revenue and enhanced customer retention.
- Developed strategies to increase customer satisfaction and loyalty.
- Build strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Oversaw team performance to ensure achievement of defined business objectives and targets.
- Grow branch profitability through advances, liabilities, assets and non-interest revenue.
- Identify opportunities to expand customer base with potentially profitable customers.
- Established and built customer relationships through targeted outreach and initiatives.
- Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Identify and utilise opportunities for revenue growth to deliver on sales targets
- Control expenditure and identify process improvements to contain and reduce costs.
- Developed branch marketing strategies to enhance community engagement.
- Fostered relationships with local businesses to drive referrals and partnerships.
- Analyzed branch performance data to identify improvement opportunities.
- Analyzed competitors and market trends to identify opportunities for business growth.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Oversaw compliance with banking regulations and internal policies.
General Manager
Walvis Bay Municipality
Walvis Bay
08.2009 - 09.2012
- Oversaw Municipality Long Beach Resort operations to ensure efficient service delivery to the community.
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure seamless service delivery.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Defined critical performance metrics for assessing operational success.
- Crafted strategic plans to align operations with local governance and address community needs.
- Managed staff recruitment and development fostering a skilled workforce.
- Identified improvement opportunities in business practices and collaborated with departments to implement actionable plans.
- Developed business plans to guide strategic decisions, aligning operations with long-term objectives.
STANDARD BANK - Team Leader - Retail Collections
Standard Bank Namibia
Windhoek
10.2003 - 07.2008
- Develop and execute a comprehensive liabilities strategy that aligns with the Bank Segment’s growth and profitability goals.
- Led team in daily operations to ensure project alignment with company goals.
- Manage, retain and grow the portfolio of customers by providing innovative cash investment solutions.
- Prepare and present regular performance reports and strategic insights to senior management.
- Maintain and grow net interest income per target as set for the year.
- Drive an increase in average balances in line with the Bank strategy.
- Control expenditure and identify process improvements to contain and reduce costs
- Conduct market analysis to identify trends, opportunities and potential risks, ensuring strategies remain relevant and impactful.
- Defined key performance indicators to measure success in various areas.
- Coordinated workflow among team members to maximize efficiency and productivity.
- Established clear employee expectations and provided ongoing guidance to enhance team performance.
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Identify and utilize opportunities for revenue growth to deliver on sales targets
- Manage early redemptions to minimize penalties and losses to the business and group.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Championed adoption of new technologies, enhancing team productivity and service delivery.
- Evaluated individual and team business performance and identified opportunities for improvement.
Housing Manager
Municipality of Swakopmund
Swakopmund
01.1997 - 09.2003
- Attend to the day-to-day Management, Administration, Properties and Finance of the Mondesa Housing Office at Swakopmund Municipality.
- Managed housing allocations for community residents in Swakopmund.
- Managed property functions of the Housing Office according to municipal regulations.
- Oversaw the implementation of housing policies and procedures.
- Developed and implemented strategies to improve housing services.
- Created community outreach programs that enhanced resident participation and fostered strong community ties.
- Collaborated with local agencies to address housing needs effectively.
- Coordinated maintenance schedules for Mondesa Township and municipal housing properties.
- Coordinated with contractors for repairs, renovations and maintenance projects.
- Organized and scheduled regular inspections of all units in the building.
- Implemented property inspection procedures to maintain compliance with housing codes.
- Identified opportunities for cost savings in housing operations to optimize resource allocation.
- Prepared monthly reports highlighting key metrics such as occupancy rates or delinquency rates.
- Created a system to track community requests and maintenance activities.
- Resolved individual community issues and neighborly complaints with excellent interpersonal skills.
- Assisted with creating policies to benefit residents by participating in housing boards, community meetings, and task forces.
- Monitored financial records such as rent payments, budgets, accounts receivables and payables and other related documents.
- Performed daily cash reconciliation and banking procedures, ensuring accuracy of financial reports.
- Prepared detailed budgets and financial reports for properties.
- Updated management on any changes in legislation that could affect housing operations.
- Oversaw daily operations, maintenance, and administration of various properties.
- Established strategic partnerships with local organizations to promote housing initiatives and enhance local economic growth.
- Assessed market trends to determine appropriate rental rates for each unit in the building.
Education
Certificate Courses -
Various Management Certificates
Windhoek01-2000
National Diploma - Public Administration
Polytechnic of Namibia
Windhoek04-1997
High School Diploma -
Etosha Secondary School
Tsumeb01-1993
Skills
- Sales strategy
- Client relationship management
- Cross-selling and upselling
- Strategic negotiation
- Sales coaching
- Performance tracking
- Market analysis
- Budget management
- Managerial and organizational skills
- Training and mentoring
- Problem solving
- Conflict resolution
Accomplishments
- Top Regional Sales Manager award - 2021 / 2022 / 2023 / 2024
- Sales Manager of the year - Used Vehicles 2018
Personal Information
- Date of Birth: 08/20/73
- Nationality: Namibian
- Driving License: Code 8
- Marital Status: Married
References
- Mr. G Mbapaha, GM: Human Resources, SWAKOPMUND Municipality, +264 811285444
- Mr. C Maritz, CREDIT Manager, STANDARD Bank Namibia, +264 81 122 3036
- Mr. S Mwilima, GM: NRCS, WINDHOEK, +264 81 1288359
Training
- Advance Economics, Friedrich Ebert Stiftung, Windhoek
- Peromnes Job Evaluations, Price Water House Coopers, Windhoek
- Initiating Disciplinary Hearings, IR&T Consultancy, Windhoek
- Maximum Performance, FSA Contact, Windhoek
- Customer Care, Mast Training Consultants, Windhoek
- Financial Accountant, AIMS Training Centre, Windhoek
Languages
- Oshiwambo
- Otjiherero
- Damara/Nama
- Afrikaans
- English
- Oshiwambo
- Otjiherero
- Damara/Nama
- Afrikaans
Activities
- Voluntary Sponsor - Eluwa Special for visually impaired
- Soccer
- Gym
- Reading
Timeline
Regional Operations & Sales Manager - North Region
Momentum Metropolitan Namibia
01.2020 - 09.2025
Branch Manager - Ondangwa / Oshakati
Pupkewitz Motors
08.2015 - 01.2020
TRUSTCO BANK - Branch Manager
TRUSCTO Bank
12.2013 - 07.2015
Business Development Manager
Namibia Red Cross
10.2013 - 11.2015
General Manager
Walvis Bay Municipality
08.2009 - 09.2012
STANDARD BANK - Team Leader - Retail Collections
Standard Bank Namibia
10.2003 - 07.2008
Housing Manager
Municipality of Swakopmund
01.1997 - 09.2003
Certificate Courses -
Various Management Certificates
National Diploma - Public Administration
Polytechnic of Namibia
High School Diploma -
Etosha Secondary School