Martha Vilbard
Windhoek, Khomas ,Namibia
Summary
Experienced Administrative Professional with over 9 years of experience in a medical practice setting. Skilled in office administration, appointment coordination, patient record management, and customer service. Strong organizational and communication abilities, and ensuring efficient daily operations while maintaining confidentiality and professionalism.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Office Administrator
Baobab Medical Centre
Windhoek, Namibia
03.2017 - Current
- Managed daily administrative operations of the medical practice.
- Maintained accurate patient records and filing systems.
- Assisted patients with inquiries.
- Handled telephone calls, emails, and correspondence.
- Processed invoices, payments, and administrative documentation.
- Supported healthcare professionals with administrative tasks.
- Ensured compliance with confidentiality and record-keeping procedures.
Education
Degree in Human Resource Management - Faculty of Strategic Management And Business Admin
International University of Management
Windhoek , Namibia 01.2023 - 06.2026
Certificate in Local Government Studies - Local Government
Namibian College of Open Learning
Windhoek , Namibia 01.2019 - 12.2019
Mokganedi Tlhabanello High School
Gobabis , Namibia Skills
- Medical Practice Administration
- Reception and Front Desk Operations
- Appointment Scheduling
- Patient Records Management
- Billing and Invoicing Support
- Microsoft Word, Excel, and PowerPoint
- Teamwork and Collaboration
- Attention to Detail
- Confidentiality and Professional Ethics
Languages
Oshiwambo
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Degree in Human Resource Management - Faculty of Strategic Management And Business Admin
International University of Management
01.2023 - 06.2026
Certificate in Local Government Studies - Local Government
Namibian College of Open Learning
01.2019 - 12.2019
Office Administrator
Baobab Medical Centre
03.2017 - Current
Mokganedi Tlhabanello High School