Experienced logistics and operations support professional with a strong background in customs clearance using Asycuda and CargoWise. Demonstrates exceptional administration and data management skills, coupled with SHEQ and compliance awareness. Proficient in Microsoft Office Suite and ERP software including Acumatica, CargoWise, and Asycuda World. Known for strong communication and interpersonal skills, as well as effective problem-solving abilities.
• Framing of Customs Bill of Entries for Imports, exports and transit.
• Maintain WFS customs bond, WIP and dormant entries.
• Freight Management: Arrange and coordinate shipment and transport goods.
• Customs Clearance, liaison with Customs, Port, forwarding agents.
• Attend to customer sales & queries.
• Maintain accurate records of import/export transactions and all admin, i.e. shipping documents, customs declarations, quoting, invoicing, and daily communication.
• Submission of VOCs.
• Arranging custom booking, cargo verifications and inspections.
• Sourcing the effective and cost-efficient mode of transport
• Assisted in planning and conducting internal audits and inspections.
• Monitored health, safety, environment, and quality (HSEQ) compliance across departments.
• Maintained HSEQ records, reports, and documentation.
• Supported preparation for external audits and compliance checks.
• Documented audit findings and assisted in reporting discrepancies.
• Processed purchase orders (POs), invoices, and payment documentation using Acumatica.
• Generated POs and maintained procurement records.
• Monitored cost tracking and budget allocations.
• Month-end reporting documents preparation.
• Assisted with scheduling and correspondence for management.
• Coordinated with suppliers regarding invoices and payments.
• Filed and organized administrative and financial documents.
• Received, inspected, and recorded incoming goods.
• Managed warehouse storage and inventory allocation.
• Prepared and processed orders for dispatch.
• Captured and recorded data for bulk products, e.g., Cobalt Hydroxide, ensuring accurate tracking.
• Maintained accurate warehouse records and filing systems.
• Coordinated stock movements within the bonded warehouse.
• Assisted with stocktaking and inventory audits.
• Prepared and processed invoices and generated POs using Acumatica.
• Monitored stock levels and maintained inventory records.
• Assisted in generating internal reports for management.
• Coordinated communication between departments and clients.
• Filed and organized administrative and operational documents.
• Managed front desk operations, including visitor handling and switchboard duties.
• Managed reception area and welcomed clients and visitors.
• Handled incoming calls and directed them to appropriate personnel.
• Generated POS transactions for front desk operations.
• Scheduled appointments and maintained meeting room bookings.
• Maintained office supplies and filing systems.
• Assisted with administrative tasks such as correspondence, data entry, and document management.
• Assisted with customer inquiries and service coordination.