Summary
Overview
Work History
Education
Skills
Identificationno
References
Hobbies and Interests
Administrativeresumeobjective
Personal Information
Certification
Languages
Timeline
Generic
Martha Ndinelago Nangolo

Martha Ndinelago Nangolo

Keetmanshoop

Summary

Experienced administrator with 10 years of Office Administrative experience, skilled in managing and creating efficient administrative workflows between systems. Strong analytical thinker, problem solver, and excellent communicator. Proficient in Office Administration management and office operations. Pursuing a Diploma in Local Government with the University of Namibia.

I’m highly committed in upholding company policies and procedures in any organization with strong organizational skills and excellent attention to detail when dealing with paperwork. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Organized Administrative Officer known for high productivity and efficiency in task completion. Specialize in effective communication, time management, and problem-solving skills. Excel at using interpersonal abilities, adaptability, and teamwork to achieve objectives in fast-paced environments. Skilled Administrative Officer bringing valuable experience in supporting executive level staff, ensuring smooth office operations and providing top-notch client service. Strengths include strong organizational skills, ability to prioritize tasks effectively, and exceptional communication abilities. Notable contributions in previous roles include streamlining processes for increased efficiency and implementing new administrative systems. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administrative Officer

Ministry of Education Arts & Culture
04.2021 - Current
  • Coordinating building maintenance and repairs for the section
  • Assisting in fund raising efforts for maintenance purpose for schools and coordinating planning activities with other stakeholders and other development partners
  • Maintaining inventory of office supplies on hand and ordering more when needed
  • Managing the building schedules or programs for the division and work performance
  • Preparing monthly and annual reports for the section, including building activity for senior management
  • Assist in secretariat work for the General services section
  • Compile a log- book for emergency work and response
  • Assist with Annual planning & Budget process for the section
  • Assist the Section with Procurement activities and serve as a PMU member for the ||Kharas Regional Council
  • Assist with any other duties that might be deemed necessary for the section
  • Recording of incoming and outgoing correspondences for the section
  • Serving in the Procurement Management Unit as a Bid Evaluation Committee member

Administrative Officer

Baby Face Civils
01.2014 - Current
  • Preparing salary/payroll sheets
  • Preparing material requisition for the site
  • Manage office supplies stock and place orders
  • Do secretarial work such as filing, making copies, sending faxes
  • Prepare regular reports on expenses and office budgets
  • Maintain and update company databases
  • Organize a filing system for important and confidential company documents
  • Answer queries by employees and clients
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Book meeting rooms as required
  • Distribute and store correspondence (e.g
  • Letters, emails and packages)
  • Prepare reports and presentations with statistical data, as assigned
  • Maintaining files and records so they remain updated and easily accessible
  • Sorting and distributing incoming mail and prepare outgoing mail
  • Answering the phone to take messages or redirecting calls to appropriate colleagues

Private Secretary

Namibia Post Telecom Holding
04.2018 - 12.2019
  • Tabulates and posts data in record books & Computes wages, taxes, premiums, commissions, and payments
  • Relief Reception: Receiving of Clients and Visitors for the CEO
  • Relief Switchboard: Answering and processing of calls; message taking (message taking on the configuring system for “help desk” program)
  • Filing of documentations for the CEO
  • Renewal of Annual Help Desk & Hardware Maintenance Contracts
  • Assist in general administration duties as required
  • Perform any other reasonable request to assist the smooth running of the company
  • Responsible for Minutes taking for the CEO
  • Opens and routes incoming mail, answers correspondence, and prepares outgoing mail

Bookkeeper

Social Security Commission
04.2017 - 02.2018
  • Responsible for updating and capturing of form 10A, collecting of outstanding form10A and turning credits into revenue
  • Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance
  • Develops system to account for financial transactions by establishing a chart of accounts, defining bookkeeping policies and procedures
  • Maintains subsidiary accounts by verifying, allocating, and posting transactions
  • Balances subsidiary accounts by reconciling entries
  • Maintains general ledger by transferring subsidiary account summaries
  • Balances general ledger by preparing a trial balance; reconciling entries
  • Maintains historical records by filing documents
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends
  • Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions
  • Contributes to team effort by accomplishing related results as needed

Control Administrator Officer

Black Tigers Investment Cc
10.2014 - 03.2017
  • Create, manage and organize all file systems and folders, hard copy and on the computer
  • Managed day-to-day operations for all construction sites
  • Scheduled and managed job site safety meetings, management, and organization of construction office
  • Answering of phones and directed trades
  • Organize site meetings with the trades, developed a good relationship with trades and the clients
  • Responsible for ordering site materials and assisting in preparing of payments
  • Filing and all administrative related issues
  • Maintained /Reconciled budgets for site specific Accounts Payable through the use of Spending Ledger (Access Based Program) and Millennium (DOS based program)
  • Scheduled and managed current and upcoming projects
  • Managed billing and collections for all project
  • Performed all general office duties and Operations meeting attendance
  • Prepare, issues, and sends out receipts, bills, policies, invoices, statements, and checks
  • Prepares stock inventory
  • Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
  • May greet and assist visitors
  • Prepare payroll
  • Purchase supplies
  • Compiles and maintains records of business transactions and office activities of establishment, performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures: Copies data and compiles records and reports

Administrative Officer

Mutual and Federal
Oshakati
03.2009 - 07.2009
  • Customer service representatives for the Northern branch (Oshakati)
  • Review employee performance standards with each individual staff member periodically and help set goals to improve outcomes in customer service interactions
  • Resolve customer concerns and answer questions when asked from related to customer complaints or issues
  • Administrative officer (AO) assigned on specific claims and quotations
  • Verify the risk proposal & perform underwriting work if required
  • Review claims according to the rules & regulations
  • Perform any other work as specified by higher officials

Education

Diploma in Local Government -

UNAM
10.2024

Grade 12 Certificate - English as the 2nd language, Oshindonga as the 1st Language, Mathematics, Business Studies, Accounting and Economics

Gabriel Taapopi Secondary School

Certificate in Basic Bookkeeping - up to Trial Balance

Certificate in Logistics and Transport Management -

NUST

Certificate in Secretariat -

Falisana Oriental College

Diploma in Secretariat and Office Administration -

Oxbridge Academy

Skills

  • Microsoft Word
  • Excel
  • Dynamics
  • PeopleSoft
  • SAP
  • Customer service
  • Problem-solving
  • Oral communication
  • Written communication
  • Time management
  • Multitasking
  • Team supervision
  • Productivity improvement
  • Morale enhancement
  • Proposal Writing
  • Presentation Design
  • Event Coordination

Identificationno

90020200692

References

  • Ms. Jesmine Magerman, Regional Director, Directorate of Education Arts & Culture, 0812605398, +264 63 227000, Wheeler Street, Keetmanshoop, Namibia
  • Mrs. Kristofine Naunyango, Acting Chief Executive Officer, Namibia Post Telecom Holding, +264 61 201 2646, +264 816161295, Windhoek, Namibia
  • Ms. Adamania Jossob, Branch Accountant, Social Security Commission, +264 63 225195, +264 812397824, Keetmanshoop, Namibia

Hobbies and Interests

I am a member of the local town’s theater troupe and participate in several musical and dramatic productions each year. I especially enjoy musical theater and have been performing in plays and musicals since I was a small child. I have a talent for tap dancing and singing and have been a featured player in the spring and fall productions of the community playhouse for several years.

Administrativeresumeobjective

I am a strong analytical thinker, constructive problem solver, and an excellent communicator. I have 10 years of Office Administrative experience of which assist me in managing and creating an effective administrative workflow between systems and clusters. I’m an experienced administrator with strong management and organization knowledge with a Diploma in Secretariat Studies, pursuing a Diploma in Local Government with the University of Namibia. I’m coming with advanced knowledge in database management and office management to handle tactical day-to-day administrative matters. Furthermore, I am extremely an organized professional person with a high sense of discretion and confidentiality and excellent communication skills. Highly detailed with ability to multi-task and meet multiple deadlines in a timely manner. Offering superior clerical, customer service skills, advanced writing skills, and advanced skills and proficiency in all Microsoft applications. In addition, I’m very well equipped in Procurement management skills coming with great experience in procurement and corporate administration. In conclusion: I’m exceptionally detailed individual with client service and stress tolerance abilities, seeking to advance a growing career as an Administrative Services Specialist and or any other related professional; bringing specialized knowledge of administration, budgeting, filing, and coordinating workflow among departments and procurement processes and logistics.

Personal Information

  • Place of Birth: Oshaakondwa
  • Date of Birth: 02/02/90
  • Gender: Female
  • Nationality: Namibian
  • Marital Status: Single

Certification

  • Basic Stock Control Course
  • Procurement: Public Procurement Act15, of 2015

Languages

English
First Language
Afrikaans
Intermediate (B1)
B1

Timeline

Administrative Officer

Ministry of Education Arts & Culture
04.2021 - Current

Private Secretary

Namibia Post Telecom Holding
04.2018 - 12.2019

Bookkeeper

Social Security Commission
04.2017 - 02.2018

Control Administrator Officer

Black Tigers Investment Cc
10.2014 - 03.2017

Administrative Officer

Baby Face Civils
01.2014 - Current

Administrative Officer

Mutual and Federal
03.2009 - 07.2009
  • Basic Stock Control Course
  • Procurement: Public Procurement Act15, of 2015

Diploma in Local Government -

UNAM

Grade 12 Certificate - English as the 2nd language, Oshindonga as the 1st Language, Mathematics, Business Studies, Accounting and Economics

Gabriel Taapopi Secondary School

Certificate in Basic Bookkeeping - up to Trial Balance

Certificate in Logistics and Transport Management -

NUST

Certificate in Secretariat -

Falisana Oriental College

Diploma in Secretariat and Office Administration -

Oxbridge Academy
Martha Ndinelago Nangolo