Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Running
Additional Information
Languages
Timeline
Generic

MARIO FERNANDO VAN WYK

WINDHOEK

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Shift Manager

Kalahari Sands Hotel & Casino
08.2005 - 08.2009
  • This certificate is issued without alterations
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.

Gustav Voigts Centre
01.2009 - Current
  • P.O
  • Box 2251, Windhoek, 9000, Namibia
  • Telephone: (264) 61 280 0000, Fax: (264) 61 244 861
  • Executive Office: Fax: (264) 61 244 861 of, )
  • Printed by Xtreme Print & Stamp (061) 225123REPUBLIC OF NAMIBIA
  • NATIONAL IDENTITY CARD
  • NO
  • 770907 1055 6
  • SURNAME
  • VAN WYK
  • FIRST NAME(S)
  • MARIO FERNANDO

Shift Manger

VAN WYK
11.2009 - 08.2009
  • Windhoek
  • Id Number 977September
  • Employee Address and Time of Terminations, The Kalahari Sands Hotel and Casino in Windhoek, Nambia, Tables
  • Remuneration - Gross Anual Income (including bonus)812.00 (per annum)
  • GARANTER NASIHIMBA
  • Reason for termination
  • Resigned (place) on

COUNTRY OF BIRTH

DATE OF, PLAGE, WINDHOEK
01.1977 - 09.2007

GENDER MALE

APPL-NO, Q81
04.2004 - 01.2006

Education

High School Diploma -

ELLA DU PLESSIS
WINDHOEK

Skills

  • Guest Relations
  • Systems Analysis
  • Revenue Generation
  • Labor and Food Cost Control
  • Interpersonal Skills
  • Cash Handling
  • Microsoft Internet Explorer
  • Delegating Work
  • Order Supplies
  • Operation Monitoring
  • Inventory Control
  • Safety and Security Enforcement
  • Verbal and Written Communication

Accomplishments

  • DATE OF BIRTH:
  • PASSPORT NUMBER:
  • MARITAL STATUS:
  • HOME LANGUAGE:
  • OTHER LANGUAGE:
  • RESIDENTIAL ADDRESS:
  • POSTAL ADDRESS:
  • TEL:
  • DRIVERS LICENSE:
  • Van Wyk
  • Mario
  • Male09/07, CTA- Craft Trainer Awards - Sun International
  • Operational Finance - Sun International
  • Intro to Excel - Damelin
  • Management Development Program (MDP) Stellenbosch
  • Time Management - Sun International
  • Employee Relations Training Program (Misconduct) - Sun
  • International
  • Customer Skills Course - Sun InternationalEMPLOYMENT HISTORY
  • COMPANY NAME:
  • COMPANY ADDRESS:
  • Kalahari Sands CasinoIndependence
  • Avenue
  • Windhoek
  • Namibia
  • August 2005 - 31 August 2009:
  • Employed by Kalahari Sands Hotel & Casino in a Shift
  • Manager-Tables Position
  • January 2004 July 2005: Inspector Pit Boss
  • Objective: To supervise and monitor the designated area of
  • Tables to ensure the highest standard of efficiency
  • Security and customer satisfaction in accordance
  • With internal company controls and standard
  • Operating procedures as approved by the gaming
  • Board
  • When required, to maximize revenues
  • Through efficient management of a defined number
  • Of tables and their allocated staff on a shift basis
  • IJuly 2000
  • Duties:
  • December 2003: Inspector
  • To supervise and monitor the designated area of
  • Tables to ensure the highest standard of efficiency
  • Security and customer satisfaction in accordance
  • With internal company controls and standard
  • Operating procedures as approved by the gaming
  • Board
  • Maximize revenues through efficient
  • Management of a defined number of tables and
  • Their allocated staff on a shift basis
  • November 1996 - June 2000: Dealer
  • Main Purpose Of The Job: —
  • To deal specific games in accordance with internal controls as approved by the Gaming Board
  • To create an environment that enhances excellent customer service
  • To ensure that Kalahari Sands Hotel and Casino values and culture are practiced on a daily basis
  • Main Duties and Responsibilities:
  • To deal specific games to maximize profit through game control numerical computation and game communication
  • Security of tables operation
  • Occasional involvement with promotional activities
  • EEmployment History
  • Company Name: Bezers Trailer & Body Craft
  • Address: 145 Nordland Str Lafrenz Township
  • June 2014 Till this Date
  • Duties Included:
  • Checking Inventories
  • Capture Invoices from Suppliers
  • Allocate Stock and Material to Specific Jobs
  • According to Procedures
  • Issue Parts, Tools and Material to Staff
  • Roadworthy and Register TrailersTill 2014
  • Running My Own Transport Company
  • Doing Pick Ups and Deliveries
  • Doing Household Moves
  • Delivering of Building MaterialsReferences:
  • Kalahari Sands Hotel & Casino
  • Human Resources Department
  • Tel: 061, 4.9
  • FOR THE COMPANYh November 2004
  • DATEBliket
  • FOR STRATAGEM jope pole cm
  • NASIHIMBAManager of the Month
  • MARIO VAN WYK
  • APRIL '06
  • Manager of the Month and is awarded this certificate for meritorious efforts that make Kalahari Sands Hotel and Casino outstanding company
  • Duly signed on this 30 day of
  • General Manager
  • O an
  • May
  • J is
  • Sun International
  • AR Manager in the year
  • A
  • Kalahari Sands
  • Hotel and Casino
  • TVVV06-0 3 gus an 02231
  • KATUTURA
  • CHARGE OFFICE
  • HOD
  • NASHIMBA in Windhoek.KHOMAS RECION
  • NAMIBIAN POLICE FORCE from
  • Signed at06-0 3
  • KATUTURA
  • Kalahari Sands
  • Hotel and Casino
  • TYYY
  • CHARGE OFFICE www
  • CERTIFICATE OF SERVICE
  • N$
  • This is to certify that

Certification

OF MARIO VAN WYR IPERSONAL DETAILS, COURSES ATTENTED Ella du Plessis High School Grade 12 English, German, Economics, Accounting, Business Management, Mathematics.

Affiliations

C

Running

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Additional Information

  • Deal with specific games to maximise profit through game control numerical computation and game communication
  • Security and tables operation
  • Occasional involvement with promotional activities
  • Supervision and monitoring of the dedicated are to ensure the highest standard of efficiency
  • Management
  • Operating procedures

Languages

German
Native language
English
Advanced
C1
Afrikaans
Beginner
A1

Timeline

Shift Manger

VAN WYK
11.2009 - 08.2009

Gustav Voigts Centre
01.2009 - Current

Shift Manager

Kalahari Sands Hotel & Casino
08.2005 - 08.2009

GENDER MALE

APPL-NO, Q81
04.2004 - 01.2006

COUNTRY OF BIRTH

DATE OF, PLAGE, WINDHOEK
01.1977 - 09.2007

High School Diploma -

ELLA DU PLESSIS
MARIO FERNANDO VAN WYK