Marica Voigt

• Monitored team performance, provided feedback, managed conflicts, and ensured deadlines were met.
• Facilitated regular meetings between team members in order to review progress towards milestones.
• Recommended strategies for optimizing efficiency while still meeting organizational objectives.
• Evaluated customer feedback surveys in order to make necessary changes or adjustments.
• Organized orientation sessions for new hires and provided them with onboarding information.
• Reported on workplace health and safety compliance to superiors.
• Conducted background checks and reference checks of prospective employees.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Created staff teams based on employee strengths and made adjustments to promote overall productivity.
• Identified, screened and interviewed potential employees.
• Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
• Supported budget preparation and monitoring activities, analyzing variances and suggesting corrective actions.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Drove cash management to process timely cash receipts and support leaders.
• Maintained accurate and up-to-date financial records and documentation for audit purposes.
• Greeted customers, answered account questions and resolved complaints.
• Provided administrative support to the finance department, including filing, data entry, and document management.
• Coded invoices to maintain organized and accurate records.
• Received and recorded cash, checks and transfers.
• Led meetings with internal team members, consultants and contractors.
• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Negotiated with project stakeholders or suppliers to obtain resources or materials.
• Prepared cost estimates for projects of varying sizes.
• Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
• Communicated effectively with stakeholders to ensure project goals are met on time and within budget.

Assisting with general HR matters:

• Assisting with disciplinary matters, including issuing warnings.
• Hearing preparations, footage recovery, and investigation, initiating hearings.
• Uniform: Uniform stock count, uniform inspection, uniform issuing and exchanges, uploading uniform to payroll, pre-order of uniform.
  Assisting with branch inspections.
• Upkeep of the deductions list by capturing weekly on: till shorts/over, taxi money, critical shorts, and uniform. Acknowledgment of debt.
  Administration and filing of all employees.
• Maintaining historical human resource records.
  Providing support to supervisors, managers, and staff to develop the skills and capabilities of all staff.
• Daily follow-ups on any outstanding matters.
• Arrange for taxi money as needed, and correspond with the finance department.
• Registration of new employees on the payroll system, as well as opening personnel files.
• Archiving of terminated employees.
• Ensure that the filing of personnel files is kept up to date and complete with the latest policies and procedures.
• Facilitation of training: POE distribution. Organizing training dates as provided, taxi money distribution for trainees, and administration of the trackers.

Recruitment process:

• CV collection and filling.
• Advertisement of vacancies on social media: Manage NIEIS portal.
• Distribute and assess the application of employment.
• Induction for new employees
• Weekly follow-ups with new employees on POE progress and general matters related to their well-being.
• Ensure that First Aid Kits for stores are comprehensive, on a monthly basis.
• Time and attendance calculations for each store.
• Assistance with the clocking system.

Payroll:

• Leave: Uploading leave onto payroll, verifying all original documentation, and comparing it to the time and attendance.
  Leave adjustments on leave modules.
• Deductions: Upload all deductions entered into the deductions list onto payroll.
• Salary Increments and Promotions: Monthly adjustments of salary increments and promotions.
• Adjustments of Sunday and public holidays on payroll each month.
  Welfare adjustments: Month-end adjustments to each employee's taxi welfare.
• Union registrations on payroll.
• Signature lists: Extract and generate signature lists to accompany pay slips.
• Monthly report extractions for the Finance, Training, and HR departments: Leave report, Deduction report, Breakage fee, Employee lists, and payroll reports.
• Payroll completion and monthly roll-over.
• Social Security registration of new employees and maintenance on the company account.
• ITAS: Registration of new employees and submission of employee tax from D W O F F C C & SBMS.
• Conduct store visits at the end of the payroll period with the pro forma pay slips, and attend to any queries employees might have.
• Assist employees in understanding payroll calculations and deductions.
  Investigate queries, and make appropriate corrections.

People Management:

• Assisting in the recruitment process and hiring of employees.
• Ensure the completion of the correct documents for the personnel file.
• Addressing performance issues and making recommendations for personnel actions.
• Office Management: * Assisting with any other general office matters and orders from time to time.
• Stationery: Issuing orders of stationery to suppliers for each store outlet, and stock management and control.
• Assist with weekly store readiness.
• Receive and attend to any visitors and the head office.
• Drivers' file: Upkeep of the drivers' license file.
• Keep personnel files up to date and comprehensive.

• Experience in employment equity, NEEEF/BEE legislation.
• Drafting of contracts.
• Drafting warnings.
• Wide knowledge of Namibian labor law and Seena Legal's disciplinary codes and policies.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Created travel arrangements and distributed travel details to appropriate personnel.
• Proofread content for typo-free emails and documentation.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Developed and maintained filing systems for confidential documents and records.
• Handled confidential documents in an organized fashion according to established protocol.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Used voice recorder or notepad to compose and transcribe meeting minutes.
• Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
• Maintained client confidentiality in all matters.
• Oversaw legal team appointments, hearings and depositions schedules.